1. Client Relationship Management- Build and maintain strong, long-term relationships with key enterprise B2B clients.- Act as the primary point of contact for strategic accounts, ensuring client satisfaction and loyalty.- Understand client business needs and provide tailored solutions to drive mutual growth.2. Business Development & Growth- Identify opportunities to expand existing accounts through upselling and cross-selling.- Develop account strategies to achieve revenue targets and maximize profitability.- Collaborate with sales leadership to design and execute growth plans for key accounts.3. Strategic Account Planning- Conduct regular business reviews with clients to assess performance and future opportunities.- Create account plans that align with both client objectives and company goals.- Monitor market trends and competitor activities to anticipate client needs.4. Cross-Functional Collaboration- Work closely with product, marketing, and operations teams to deliver seamless solutions.- Coordinate with customer support to resolve issues quickly and effectively.- Provide client feedback to internal teams to influence product development and service improvements.5. Performance Monitoring & Reporting- Track account performance against KPIs and revenue targets.- Prepare regular reports and presentations for senior management on account status.- Use data-driven insights to recommend strategies for account optimization.6. Contract & Negotiation Management- Lead contract negotiations with key accounts to secure favorable terms.- Ensure compliance with company policies and legal requirements.- Maintain accurate records of agreements and renewals.

1. Education & Background- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.- MBA or equivalent postgraduate qualification is a plus.2. Professional Experience- Minimum 5 years of experience in B2B sales, account management, or business development.- Proven track record of managing enterprise-level clients and achieving revenue targets.- Experience in e-commerce, digital platforms, or technology-driven industries preferred.3. Skills & Competencies- Strong negotiation, communication, and presentation skills.- Excellent relationship-building and client management abilities.- Analytical mindset with the ability to interpret data and generate actionable insights.- Proficiency in CRM systems, Microsoft Office Suite, and digital collaboration tools.- Ability to manage multiple accounts and projects simultaneously under tight deadlines.4. Personal Attributes- Strategic thinker with a results-driven approach.- High level of professionalism, integrity, and customer-centric mindset.- Self-motivated, proactive, and adaptable to fast-changing business environments.- Strong problem-solving skills and resilience under pressure.