CAREERS TO SMILE ABOUT
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
The Opportunity
The Platform & Solutions Sr. Analyst is a critical bridge between HR Technology and HR Operations, ensuring our systems not only function flawlessly but also deliver a seamless, intuitive experience for employees across the Americas. In this role, you will be a key player in driving the People Solutions agenda, actively participating in the end-to-end lifecycle of regional HR technology initiatives. We are looking for a hybrid professional—someone who possesses technical expertise in managing enterprise HR platforms, but who equally understands the nuances of HR Service Delivery.
Your Impact
Project Implementation & Delivery *Requirement Gathering & Design: Partner with regional HR stakeholders to analyze operational pain points and translate business requirements into functional technology designs. *Testing & Validation: Lead and execute User Acceptance Testing (UAT) for regional initiatives, ensuring new modules, integrations, or configurations meet operational standards before go-live. *Deployment & Hypercare: Provide critical, hands-on support during system go-lives, acting as the primary escalation point to resolve immediate post-launch defects and ensure business continuity. Ongoing Business Support & Governance *Platform Orchestration: Serve as a subject matter expert for the regional HR technology ecosystem, ensuring data integrity, compliance, and consistency across core platforms. *Continuous Improvement: Proactively identify opportunities to streamline existing HR Service Delivery workflows, leveraging technology to reduce manual touchpoints and improve resolution times. *Cross-Functional Collaboration: Work closely with Global IT, local HR BPs, Payroll, and external vendors to assess the impact of system changes, upgrades, and new labor regulations on current configurations.
Who Are We Looking For?
Experience *HR Technology Expertise: 4+ years of proven experience working, supporting, and implementing enterprise HRIS platforms (e.g., SuccessFactors, ServiceNow, SAP, UKG) and related ecosystem tools. *HR Operations Acumen: Strong background working within or closely alongside an HR Shared Services or HR Operations model. You must understand the "why" behind the process, not just the "how" of the system. *Project Lifecycle Experience: Demonstrated success participating in the full project lifecycle (Requirements, Design, Build, Test, Deploy, Support) for regional or global rollouts. Skills & Abilities *Process Engineering: Ability to map current-state operational processes and design optimized, system-enabled future states. *Analytical Problem Solving: Strong capability to diagnose complex system and integration issues, finding root causes rather than just treating symptoms. *Stakeholder Management: Excellent communication skills with the ability to translate technical constraints to HR business leaders and operational needs to IT developers. *Agility: Comfort navigating a fast-paced, matrixed environment, balancing long-term project deliverables with day-to-day operational support needs.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
Specialized training according to the role.
Learning experiences with internal and external providers.
We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
Financial wellness programs that will help you reach your goals in all stages of life.
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
