PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly $94 billion in net revenue in 2025, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo’s product portfolio includes a wide range of enjoyable foods and drinks, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive). pep+ is our strategic end-to-end transformation that places sustainability at the center of our business strategy, seeking to drive growth and build a stronger, more resilient future for PepsiCo and the communities where we operate. For more information, visit www.pepsico.com, and follow on X (Twitter), Instagram, Facebook, and LinkedIn @PepsiCo.

• Manage the end-to-end internal documentation flow, including price and quantity corrections, returns processing, and handling of special customer cases
• Act as the primary point of contact for invoicing, returns, triangular transactions, debit/credit notes, and EDI-related activities for the business, customers, and distributors, ensuring smooth and compliant process execution
• Manage order processing related to customer returns, exports, debit/credit transactions, and other claim-related order types, ensuring accuracy and timely resolution
• Ensure compliance with legal and tax documentation requirements, including the implementation and execution of new Ways of Working (WoW) related to My Data regulations, live invoicing, and e-delivery note processes
• Develop, implement, and maintain team procedures aligned with company compliance standards and SAP system requirements, while driving process simplification initiatives
• Lead and support projects focused on systems optimization, automation, process simplification, and productivity improvements to enhance operational efficiency
• Create and drive customer service improvement initiatives with a focus on continuous enhancement of customer experience, customer satisfaction, and sales growth
• Monitor return deliveries on a daily basis, including good, expired, damaged goods, and pallets, ensuring accurate documentation and adherence to internal procedures
• Perform daily monitoring activities to support smooth month-end closing processes and ensure compliance with SAP-related procedures and timelines
• Develop, maintain, and support Electronic Data Interchange (EDI) processes related to the exchange of business data and documents, collaborating closely with cross-functional teams and external system providers to ensure seamless transaction flow
• Cooperate closely with Sales teams, EDI providers, and customers to ensure standardized process execution and support the expansion of EDI capabilities across additional customers and projects
• Ensure all wholesaler delivery notes are converted into invoices prior to month-end closing and oversee the end-to-end management of triangular sales processes
• Train, guide, and support invoicing employees and 3PL providers on new processes, systems, and operational requirements
• Review, analyze, and resolve invoice discrepancies and documentation errors to ensure compliance with company policies and regulatory requirements
• Investigate and resolve requests from Credit Control and Accounting teams related to tax invoices and financial documentation
• Support key control processes (GCS) within the area of responsibility and ensure compliance with corporate standards and internal controls
• Supervise, coach, and support Invoicing team (3 direct reports) in the execution of their responsibilities, including conducting performance reviews and providing regular feedback and development support

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, Finance, Accounting or a related field
• Up to 5 years of previous experience in Supply Chain, Customer Service, Invoicing, Accounting or Credit Control
• SAP knowledge and hands-on experience on OTC/ OTB processes are considered a strong advantage
• Solid understanding of invoicing, controlling, compliance, and financial documentation processes and regulations
• Strong business acumen with the ability to understand operational and financial impacts across the supply chain and customer service functions
• Advanced computer literacy, particularly Excel and PowerPoint
• Excellent command of the English language, both written and verbal
• Excellent analytical, problem-solving, and decision-making skills, with a strong attention to detail and process accuracy
• Strong interpersonal and communication skills, with the ability to collaborate effectively with customers, 3PL providers, Finance, external partners and Sales teams