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VP, Product Management, Commerce Cloud, India

Salesforce

Salesforce

Product
Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce’s Commerce Cloud is a market leader in its category, as recognized by Gartner and other analysts. Commerce is one of the most exciting product areas at Salesforce; E-commerce is a fast-evolving category with a dynamic competitive landscape. We are well-positioned to win in the market, with amazing assets in our portfolio (including B2C Commerce, B2B Commerce, OMS, Marketplaces, Headless, Payments), a diverse and recognizable customer base of world-class companies, and unwavering executive focus.

Commerce Cloud is building a strong product management practice in India! We’re looking for an executive leader to oversee the creation of this team, taking it from “zero to one”. This leader will manage a team of 12+ product managers, and will be responsible for building team culture, driving results, and building amazing product. The VP of product will partner closely with their US counterparts to define and shape our product strategy across Payments, Checkout, Catalog, Discovery, and more.

You are:

  • A dynamic leader with a track record of delivering winning product and building passionate teams

  • Experienced with Commerce and/or Payments industries and products

  • Passionate about high-quality user experience and creating products that engage and delight

  • An unwavering advocate for product excellence

  • Comfortable leading through ambiguity

  • Able to inspire a diverse and talented team to do their best work in service of a shared vision

  • Strongly opinionated, but you hold your opinions lightly and are quick to adapt to new information and always open to a better answer

  • A pragmatic visionary, comfortable bridging the space between big ideas and down-in-the-weeds details

  • Skilled at navigating multiple priorities and making tradeoffs to deliver the highest value to customers


Your responsibilities:

  • Own the product vision, understand our customers’ and partners’ business needs, spot new opportunities, and turn your insights into a roadmap, backlog, and requirements.

  • Lead and guide teams of product managers working in different domains, having dotted line accountability to different leaders, through the end-to-end product life cycle; including market needs, multi-year product vision, strategy and roadmap creation and communication, release planning, requirements gathering, and functional specifications all the way through to customer enablement, adoption and success

  • Partner with Engineering to deliver the desired functionality to plan, removing roadblocks as they arise.

  • Work in close partnership with our UX team to turn requirements into world-class design artifacts and with our engineering teams to create technical architecture and actionable work.

  • Be a “source of truth” for—and co-own the success of—marketing, sales, channel partners, customer support and other teams that help deliver our products to market.

  • Elevate our India operations and success as a site leader across Commerce Cloud. Drive the growth, culture and impact of the Commerce Cloud India PM team operating across multiple domain and organizations

  • Continuously prioritize work so that we are always focused on what is most important.

  • Collaborate closely with other product executives to align features and schedules across our various work streams.

  • Above all, do all of the little things that are needed in order to iterate and improve the product.


Required skills and experience:

  • High energy and passion for the job

  • Equivalent of 15+ years of product management or similar experience

  • Demonstrated experience in gathering and synthesizing product requirements into a concrete multi-year product roadmap

  • People-focused leader with proven track record of building and motivating collaborative global teams, developing careers of their employees, and linking performance to overall business goals

  • Experience in managing and growing global product organizations

  • Strong organizational and analytical abilities, excellent written and oral communication skills, including experience in high-level business discussions

  • Professionalism, dedication and ability to work in a collaborative team environment


Highly desirable:

  • Experience with Enterprise B2B software and CRM platforms, especially Salesforce

  • Software engineering or equivalent technical experience. You don’t need to be an engineer, but you should be comfortable having detailed technical conversations and helping make wise tradeoffs.

  • Experience with internationalization and localization to serve a global user base.

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