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Software Quality Engineering MTS



Quality Assurance
Bengaluru, Karnataka, India
Posted on Monday, November 20, 2023

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Data Cloud is aimed at changing the future of digital marketing. Salesforce Data Cloud is a multimodal analytics SaaS solution that seamlessly acquires transactional and behavioral interactions, wrangles and curates data sets appropriately into graph, , tabular, time series and relational models to facilitate optimized query lookups , analytical processing and machine learning at scale in order to empower Sales , Service , Marketing, Web & Mobile Engagement apps with compelling customer experience & engagement.

Salesforce Data Cloud enables companies to unify customer data, manage identity and consent, segment and activate audiences, and optimize engagement with powered insights. In addition, companies can now build a single view of their customers to deliver personalized engagement across marketing, commerce, sales, and service. You’ll be a part of the platform team that is working on building large scale distributed services across all core areas of the platform covering data ingestion, big data management, big data processing, analytics/insights, profile graphs, segmentation, and activations. All the teams are dev/ops focussed and own the end to end pipelines from development through production and support.

We solve customer problems with brilliant simplicity, style, and panache. We are willing to abandon bad ideas and outdated ways of thinking. We’re a global team with a flash mob agility to neutralize customer pain. We have a ferocious appetite for solving problems with engineering KungFu and social genius. We are the Data Cloud team in Salesforce. We do what’s right because it’s right. We make it easy. We make it work!

We are seeking an experienced SDET to join a world-class team of highly motivated software engineers and infrastructure experts. Your charter will be to deliver high-quality infrastructure automation tools, frameworks, workflows, and validation platforms that help Salesforce scale the phenomenal growth we are experiencing. The team looking to fill this position is focused on delivering a high quality end to end test automation to support our Customer Trust initiatives.

The ideal candidate learns quickly, works efficiently in fast paced ambiguous environments, is team driven, solves complex problems permanently, and has an affinity for data and a bias for action.

Job Responsibilities

  • 3 ~ 7+ years of software engineering, quality assurance/engineering, usability, or business analysis experience

  • Experience with AWS, GCP and/or Azure platforms

  • Experience owning and operating multiple instances of a mission-critical service

  • Experience with Agile development methodology like Scrum/Kanban

  • Experience with open source projects like GitHub, Postman, Swagger, Spinnaker, Docker, and Kubernetes

  • Bachelor's Degree in CS or any engineering discipline

  • Excellent written and verbal communication skills with outstanding attention to details

  • Independently designs and delivers automaton and automation framework for products with a quality mindset

  • Provides oversight through code and design reviews for features delivered by other developers within their scrum team.

  • Master the Salesforce development process, culture and code base, in order to improve it.

  • Analysis and Design: Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility

  • Master clouds requirements (e.g. underlying techstack, business usage, implementation)

  • Create end-to-end, cross cloud-impacting, integration automation (API and UI) with complex orgs

  • Interface with product managers to understand real life usage, build test cases

  • Execute Testing with complex org setup, varied data shapes

  • Organize and drive cross product testing

  • Advocate for customer enhancements

  • Monitor product and/or feature-level quality health metrics (testability, test health, test coverage, etc)

  • Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements

  • You are providing leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams.

Highly Desirable:

  • Automate, optimize and drive efficiency of effort, code, and process.

  • Highly proficient in Java or a similar language

  • Understanding of Object Oriented Programming

  • Familiar with industry quality & usability practices

  • Proficient in scripting functional/UI automation tests using Selenium Webdriver & Java

  • Familiar with Jenkins orchestration

  • Highly desired Experience with open source test tools UI and/or API automation testing including working experience with unit test automation frameworks

  • Ability to triage issues, react well to changes, work with teams and ability to multitask on multiple -products and projects

  • Excellent communication, collaboration, reporting, analytical and problem solving skills

  • Experience building test frameworks for creating applications on various platforms Strong sense of ownership, urgency, and drive

  • Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance.

  • Create, maintain and share technical documentation used by engineers and other team members.

  • Provide mentorship to other team members and partner with other SMEs across the organization

  • Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related quantitative discipline.

  • Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices

  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment


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