Product Design Lead
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job CategoryUser Experience
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We‘re hiring for multiple positions on the User Experience team at the Senior, Lead and Principal levels. You’ll have the opportunity to work on Salesforce’s Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design focusing on inclusivity and accessibility, and make life better for all users and customers.
You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.
At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich. Behind each product is a team of dedicated UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.
Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
Serve as a bridge connecting design, product, engineering, and marketing teams
Work closely with product owners, engineers, and user research to create a vision for the product area
Oversee multiple web and mobile application features, interfaces, and experiences
Create designs that adhere to and extend the existing style guide
Generate detailed final design specs that inspire accurate developer builds
Work with developers and quality experts to deliver a polished final product
Promote and educate others on new interface guidelines and design patterns
Mentor new design staff
Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation
Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes
7+ years designing and delivering products from start to finish as part of a cross-functional team
Deep understanding of user-centered design methods and standard processes
Demonstrated desire to continually improve on processes
The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
Self-motivation; ability to produce results both independently and as part of a team
Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
Expert knowledge of current design tools such as Figma and ability to quickly learn new tools as they emerge
Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
Experience designing and thinking in design systems, not just single-purpose apps
An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Please submit a resume with links to your portfolio. Submissions without portfolios or work samples will not be considered.
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
Check out our Salesforce Engineering Site.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.