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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

MTS/SMTS - Devops Engineer

Job Details

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce Tech and Product Engineering

Our Tech and Product team is tasked with innovating and maintaining a massive distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with complex challenges for our hundreds of agile engineering teams every day.

Role Description:
Salesforce is looking for Site Reliability Engineers to build and manage a multi-substrate kubernetes and microservices platform which powers Core CRM and a growing set of applications across Salesforce. This platform provides the ability to develop and deploy microservices quickly and efficiently, accelerating their path to production.

In this role,
You are responsible for the high availability of a large fleet of clusters running various technologies like Kubernetes, software load balancers, service mesh and so on. You’ll gain valuable experience troubleshooting real production issues which will expand your knowledge on the architecture of k8s ecosystem services and internals.
You will contribute code wherever possible to drive improvement
You will drive automation efforts in Python/Golang/Terraform/Spinnaker/Puppet/Jenkins to eliminate manual work with day-to-day operations.
You will help improve the visibility of the platform by implementing necessary monitoring and metrics.
You’ll implement self-healing mechanisms to proactively fix issues to reduce manual labor.
You will get a chance to improve your communication and collaboration skills working with various other Infrastructure teams across Salesforce.
You will be interacting with a highly innovative and creative team of developers and architects.
You will evaluate new technologies to solve problems as needed

You are the ideal candidate if you have a passion for live site service ownership. You have demonstrated a strong ability to manage large distributed systems. You are comfortable with troubleshooting complex production issues that span multiple disciplines. You bring a solid understanding of how infrastructure software components work. You are able to automate tasks using a modern high-level language. You have good written and spoken communication skills.

Required Skills:

5 - 10 years years of experience in SRE/Devops/Systems Engineering roles
Experience operating large-scale distributed systems, especially in cloud environments
Excellent troubleshooting skills with the ability to learn new technologies in complex distributed systems
Strong working experience with Linux Systems Administration. Good knowledge of linux internals.
Good experience in any of the scripting/programming languages: Python, GoLang etc .,
Basic knowledge of Networking protocols and components: TCP/IP Stack, Switches, Routers, Load Balancers.
Experience in any of Puppet, Chef, Ansible or other devops tools.
Experience in any of the monitoring tools like Nagios, grafana, Zabbix etc.,
Experience with Kubernetes, Docker or Service Mesh
Experience with AWS, Terraform, Spinnaker
A continuous learner and a critical thinker
A team player with great communication skills

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.