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Salesforce Technical Architect



Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position Overview:

We are seeking a skilled and experienced Salesforce B2B Commerce Technical Architect to join our dynamic team. As a Salesforce B2B Commerce Technical Architect, you will be responsible for designing and implementing end-to-end solutions for B2B Commerce projects leveraging the Salesforce platform and extended ecosystem. Your expertise in Salesforce B2B Commerce Cloud, combined with your strong technical acumen, will be instrumental in delivering scalable and efficient solutions to meet our clients' business needs.


1. Solution Architecture: Collaborate with clients and project stakeholders to understand and analyze business processes, design comprehensive solutions using Salesforce B2B Commerce Cloud, while ensuring scalability, security, and simplicity. Develop and present technical architecture documents and solution proposals.

2. Technical Leadership: Provide technical leadership and guidance to development teams throughout the project lifecycle. Review and assess low level design, configuration, security, code quality, ensuring best practices and industry standards are followed.

3. Integration: Design and implement integrations between Salesforce B2B Commerce Cloud and other enterprise systems (e.g., ERP, CRM, PIM, Payment) to facilitate seamless data flow and process automation.

4. Customization: Customize and extend the functionality of Salesforce B2B Commerce Cloud using Apex, Lightning Web Components, Flows and other appropriate technologies.

5. Performance Optimization: Identify and address performance bottlenecks, optimize page load times, and improve overall system efficiency.

6. Security and Compliance: Ensure the security and compliance of the Salesforce B2B Commerce implementation by implementing proper data access controls, encryption, and adhering to industry best practices.

7. Continuous Improvement: Stay up-to-date with the latest Salesforce B2B Commerce features, releases, and industry trends. Recommend and implement process improvements to enhance overall project delivery and client satisfaction.

8. Documentation: Create and maintain technical documentation, including architecture diagrams, data models, integration specifications, and deployment plans.

9. Collaboration: Collaborate with cross-functional teams, including Business Analysts, Developers, Quality Assurance, and Project Managers, to ensure successful project delivery.

10. Client Engagement: Engage directly with clients to understand their needs, provide technical guidance, and address any concerns or questions related to the Salesforce B2B Commerce solution.

Requirements / Skillset:

1. Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent work experience).

2. Proven experience as a Technical Architect in Salesforce B2B Commerce Cloud projects, with a deep understanding of B2B commerce concepts, capabilities, best practices, and limitations.

3. Salesforce Certifications: Salesforce B2B Commerce Admin / Developer Accredited Professional, and relevant architect domain certifications (Data, Integration, Security)

4. Technical Proficiency: Strong expertise in Salesforce development, including Apex, Lightning Web Components, Flows, and APIs. Familiarity with JavaScript, CSS, and HTML.

5. Integration Experience: Hands-on experience integrating Salesforce B2B Commerce Cloud with other enterprise systems (e.g., ERP, CRM, Payment) using APIs and middleware.

6. Problem-Solving Skills: Excellent analytical and problem-solving abilities, with a track record of successfully delivering complex technical solutions.

7. Communication Skills: Effective verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.

8. Leadership and Collaboration: Proven leadership skills to guide development teams and collaborate effectively in a team-oriented environment.

9. Adaptability: Ability to work in a fast-paced and dynamic environment, adjusting to changing project requirements and priorities.

10. Business Acumen: Understanding of B2B personas, business processes, process flows, cart to order flow, checkout flow, and customer experience to design effective solutions aligned with business objectives.


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