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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Security and Compliance Analyst

As a Security & Compliance Analyst, you will play a crucial role in ensuring the security, privacy, and technology compliance of our infrastructure and products. Acting as a trusted advisor to our customers, you will transparently provide them with technical information and support to address their security concerns. You will work closely with cross-functional teams and leverage your expertise to maintain customer-facing documents, manage audits, and drive process improvements.

Responsibilities:

• Collaborate with Salesforce customers and prospects to complete security and compliance questionnaires.

• Maintain and update customer-facing security and compliance documents, including white papers.

• Manage customer security audits with end-to-end responsibility, working across time zones

• Provide valuable input to the Product Management organization based on customer-generated requests

• Create and maintain a comprehensive security and compliance knowledge base across multiple Salesforce services for Sales and Customer Success teams

• Support the development of security and compliance training programs for internal Sales and Customer Success groups

• Ensure customer audit readiness by preparing evidence documentation for audits

• Drive process improvements by leveraging the SFDC platform

• Work independently and collaboratively as part of a team

Experience/Skills Required:

• Bachelor's Degree in Computer Science or a technology-related field

• Graduate/Post-Graduate/Diploma in Information Security or Cyber Security

• 6+ years of experience in supporting RFPs/RFIs for large customers across industries, focusing on security and compliance, within a Global On-demand environment

• 3+ years of experience in managing Application Security & Risk Assessments and Cloud Security Questionnaires

• Strong understanding of various security certifications for Cloud environments (e.g., CSA CAIQ, SOC 2, ISO 27K, PCI-DSS, etc.)

• Good organizational skills with the ability to meet stringent timeline requirements

• Excellent written and verbal communication skills

• Strong analytical and research skills

• Preferred certifications: CISA, CISSP

Note: This job description serves as a general summary of the core responsibilities and qualifications for this position. Other duties may be assigned as necessary to fulfill the goals of the role.

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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