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IT Product Owner, Sr. Product Analyst - Data Platforms



IT, Product
Multiple locations
Posted on Saturday, March 2, 2024

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We're hiring for Product Owner, Senior Product Analyst for our Business Technology (Enterprise IT) org. This is a Backend Product Owner role on the Data team that does data management, data quality, governance, migration and Analytics!

A qualified Product Owner will apply professional concepts to understand key sales and revenue motion to determine data elements that are essential from customers/partners point of view. PO should be fluent with technical data competence expected under the responsibilities and experience section.

In office expectations (eligible location: Dallas, TX) are 10 days/a quarter to support customers and/or collaborate with their teams. This is not a remote opportunity.

Key Responsibilities:

  • Perform Data Analysis using Relational Database (PostgreSQL) data sets and queries

  • Collaborate with source and target organizations to identify field mappings to drive relationships across Salesforce organizations while improving Data quality using Salesforce toolsets and data mapping techniques

  • Extract-Transform-Load (ETL) for select datasets within the Salesforce Org

  • Management and maintenance of the data platform, data sets, reports and associated Heroku/Snowflake/Data Cloud/ applications

  • Document existing as is and future data process and collaborate with multi-functional teams towards automation of manual operational activities

  • Rise towards becoming an SME for multi-functional and cross-Org reporting and dashboarding use cases

  • Translate the product manager’s strategy into actionable tasks and execution of those requirements

  • Represents user in delivery teams by thoroughly understanding user needs, challenges and problem statements

  • Partners with delivery teams continuously to focus on work completion

  • Defines the sprint plan, prioritizes the sprint backlog and adapts based on changing circumstances

  • Breaks down epics to write user stories in user’s voice in the smallest possible increment, with clear acceptance criteria, according to agreed-upon conditions with the engineering team and architect


  • Delivery team backlog health - backlog has well-defined user stories that are organized into the accurate hierarchy

  • Represents stakeholders and customers voice for the delivery team

  • Creates, refines and prioritizes the backlog of user stories

  • Align feature delivery with product vision and roadmap

  • Responsible for preparing clear users stories for the team to estimate story points for during backlog refinement

  • Responsible for creating a sprint plan according to team capacity and swapping out user stories mid-sprint if unplanned work must be brought in to sprint

  • Responsible for keeping engineering team as efficient and productive as possible by constantly maintaining a highly organized, well-groomed backlog of work items that match the agreed-upon conditions of new work: reusable common components, low-customization, highly scalable, and user-centric design

  • GUS familiarity: (Grand Unified System)

Experience/Skills Required:

  • 3+ years experience as a Product Owner/Data Product Analyst or similar role

  • Must be comfortable with changing requirements and priorities and working in a fast-paced, high-pressure global workplace across Asia Pacific and Americas.

  • Able to work well cross-functionally across multiple stakeholders

  • Ability to provide analysis and insight based on partial information along with Strong analytical and problem-solving skills by using company used tools/processes

  • Excellent verbal and written communication skills; ability to communicate optimally with different levels

  • Technical Skill: Minimum technical experience with

    • Relational Database Concepts, SQL hands-on experience

    • Mulesoft

    • Python

    • Tableau/Tableau CRM

  • A related technical degree required

Preferred technical experience/skills:

  • Salesforce Account-centric Data Model

  • Heroku, and Snowflake Experience

  • Salesforce the latest data and AI products such as Data Cloud and Einstein AI suite


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