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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Your Impact:
In this role, you will have a crucial role in designing and implementing cloud-based infrastructure and platform tools for Salesforce AI Platform. This role requires high technical skills along with a strong affinity for architecture, Infra scaling, performance, and Infrastructure development to improve the performance and scalability of systems. You will be leading the R&D team’s development methodology, tools, and frameworks and make a significant impact on the “go-to-production” process for an auto-scaled cloud system.

Who You’ll Work With:
You will be a part of the Salesforce AI Platform, an AI technology that makes all Salesforce products smarter. In AI Platform, we develop AI solutions for all Salesforce clouds. We automate data entry and predictive analysis so our customers can make every selling moment count. Our AI solution prioritizes the best next steps, helps to win more opportunities, makes better decisions, increases forecast accuracy, and more.
Salesforce AI Platform group comprises data scientists, engineers, and growth analysts dedicated to driving product strategy with data-driven insights.

Responsibilities:
Key role in designing and implementing cloud-based AI and Generative AI Infrastructure and services as part of the Salesforce AI Platform.
Build a large-scale infrastructure to support the AI Platform for Salesforce Engineers and Data Scientists.
Utilize best architecture/capabilities across different underlying platforms while avoiding duplication of functionality (i.e., one implementation of each significant component) and building shared services across multiple applications.
Develop software solutions by studying information needs, and systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
Support software engineers by providing advice, coaching, and educational opportunities.

Required Qualifications:

• 8+ years of software development experience.
• Working knowledge of Kubernetes, ability to manage, upgrade and support a fleet of Kubernetes services.
• Experience in working with defining IAM roles and creating custom AWS policies.
• Knowledge of AWS Sagemaker, S3, EKS services to empower AI infrastructure.
• Designing large-scale cost efficient systems in a distributed environments.
• Familiarity with DevOps/SRE principles.
• Excellent engineering skills, strong communication skills fundamentals, and elegance in your work
• Ability to complete tasks “End to End” - from design and implementation to continuous deployment in production.
• Experience in dealing with performance, scaling issues.
• Expertise in at least one language, Python, GO.
• A strong sense of ownership of the work you do and belief in doing things the right way for the right reasons
• Natural curiosity, ability, and desire to learn quickly
• Be a multiplier and have a passion for the team and team members’ success

Preferred Qualifications:

• Familiarity with open-source frameworks/libs
• Knowledge of AWS cloud services such as SageMaker Ground Truth, Bedrock, and any other AWS services to support AI solutions.
• Experience with Bash and Python or Go
• Experience deploying and managing Istio.
• Experience deploying and managing Vault.

Salesforce, the Customer Success Platform and the world's #1 CRM, empowers companies to connect with their customers in a whole new way. According to Forbes, we are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Companie, and one of Fortune's 100 Best Companies to Work For six years running. Our incredible employees drive the growth, innovation, and Aloha spirit of Salesforce. They thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time equity and product to improve communities worldwide. Salesforce is a team sport, and we play to win. Join us!

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.