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Director, Software Engineering. - Strategy and Operations



Software Engineering, Operations
Multiple locations
Posted on Saturday, April 27, 2024

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department: For Industries Engineering

Position Overview:

We are seeking a highly motivated and experienced individual to join our Engineering organization at Salesforce as a Director of Strategy & Operations. In this critical role, you will be responsible for driving strategic initiatives, optimizing operational processes, and ensuring the seamless execution of projects within the Engineering domain. The successful candidate will demonstrate exceptional leadership skills, a deep understanding of technology, and a track record of delivering impactful results.

Salesforce in India has been ranked #4 in the Global Best Place to Work Ranking. Our employees live by the core values of Trust, Innovation, Customer Success, Equality, and Sustainability.


Strategic Planning: Collaborate with senior leadership to define and execute the Engineering organization's strategic vision. Develop and communicate strategic objectives, initiatives, and goals to drive innovation and growth through V2MOM. e.g. Planning the Hiring calendar and executing the plan.

Operational Excellence: Identify process inefficiencies and design streamlined workflows to enhance operational effectiveness. Implement best practices, tools, and methodologies to optimize project execution and resource allocation. e.g. New hire Onboarding, release retrospective readouts.

Cross-functional Collaboration: Foster strong relationships with cross-functional teams, including Product Management, Development, Quality Assurance, and more. Drive alignment and collaboration to ensure successful end-to-end delivery of projects. Drive employee participation in organization-level initiatives like CSR activities, etc.

Performance Metrics: Establish key performance indicators (KPIs) and metrics to measure the success of Engineering initiatives. Regularly analyze and report on these metrics to leadership through operational dashboards, identifying areas for improvement. Drive actions to closure.

Resource Management: Manage resource allocation to ensure projects are appropriately staffed and delivered on time.

Change Management: Drive organizational change initiatives by effectively communicating changes, engaging teams, and addressing concerns to ensure smooth transitions. e.g. Draft & Publish Engineering Newsletter.

Innovation and Continuous Improvement: Stay up-to-date with industry trends, emerging technologies, and best practices. Identify opportunities for innovation and drive continuous improvement initiatives within the Engineering organization. e.g. Hackathons.

Stakeholder Engagement: Engage with internal and external stakeholders to gather insights, feedback, and requirements. Translate these insights into actionable strategies and initiatives. e.g. Drive employee recognition processes to support the rhythm of business. Plan & drive employee town hall meetings.


  • Bachelor's degree in Engineering, Computer Science, Business, or related field (advanced degree preferred).
  • Minimum of 12 to 15 years of experience in technology-related roles, with at least 7+ years in a leadership or managerial capacity.
  • Proven track record of leading strategic initiatives, process optimization, and successful project execution within a complex engineering environment.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills, capable of influencing and collaborating with individuals at all levels of the organization. Is resourceful and can navigate in a matrix organization.
  • Experience in change management and driving organizational transformation.
  • Familiarity with Salesforce products and services is a plus.
  • Flexible to work in this office-based role. Participate and drive evening IST meetings a few times a week.

Location: This position is based in San Francisco + Palo Alto


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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $223,000 to $289,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: