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Software Engineering PMTS



Software Engineering
Multiple locations
Posted on Saturday, June 1, 2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Basic Overview:

The Network Visibility and Telemetry team is responsible for designing, owning, and operating a set of systems and services which deliver metrics, telemetry and alerting for data center and public cloud network infrastructure. We are part of the Infrastructure Strategy and Datacenter Operations organization, which is a dynamic, global team delivering and supporting technology infrastructure to meet the substantial growth needs of the business.

In this role, you will leverage your experience in deploying large-scale services supporting a cloud-substrate level monitoring subsystem (Pingmesh) for collection of network telemetry, make the cloud network infrastructure visible and accessible, and ensure that alerts are generated where action is needed.

Required Skills:

  • Experience with supporting a codebase for distributed services implemented in modern programming languages (e.g. Clojure, Java, Javascript, React, Python).

  • Excellent analytical and problem-solving skills

  • A long-standing practice of using Source Control (e.g. git) and unit testing

  • Experience in publishing and consuming REST APIs

  • CI/CD experience with Jenkins

  • Experience in fast-paced, technical environments experiencing rapid growth and change

  • Ability to adapt, to be flexible, and to learn quickly in a dynamic environment

  • Excellent organizational skills including ability to prioritize tasks efficiently with high level of attention to detail

  • Ability to work under tight deadlines while coordinating several projects at a time and responding to changing business and technical conditions

Desired Skills:

  • Experience with the monitoring and alerting of network infrastructure - routers, switches, load balancers, etc. - in a high-availability, always-on datacenter or backbone infrastructure.

  • Experience with container orchestration systems, i.e., Docker and Kubernetes

  • Experience with stream processing systems (i.e., Kafka, Apache Storm, Spark, Flink)

  • Experience with Terraform, Helm, and Spinnaker.

  • Experience with application protocols and troubleshooting for the same (i.e., HTTP, HTTPS, TCP/UDP)

  • Experience with application databases and document stores, e.g. Elasticsearch, Cassandra

  • Experience with configuration automation tools such as Ansible, Puppet, and/or Chef.

  • Understanding of network protocols (BGP, OSPF, IS-IS, VRRP, LLDP, etc.), IP addressing, and application protocols (HTTP, HTTPS, LDAP, SMTP, etc.)

  • BS/BA degree

Bonus Skills:

  • Network Engineering Skills: SNMP, BGP, OSPF or ISIS, LAN switching technologies, backbone, load balancers, IPv4/IPv6 addressing and subnetting.

  • Previous experience as Scrum Master or Product Owner on an Agile Dev Team is a nice to have, especially if you enjoyed it.

  • Knowledge of Linux (RedHat) including configuration, packages, services, daemons, shells, and troubleshooting.


This position entails participation in an on-call rotation.


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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $223,000 to $323,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: