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Employee data Analyst



IT, Data Science
Hyderabad, Telangana, India
Posted on Thursday, June 27, 2024

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Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The ES Employee data analyst is a member of the Global Operations Centre employee data (GOC EED) team. This role reports to the Supervisor Global employee data team and is critical to ensuring clean data and streamlined processes.


* The responsibilities of the ES employee data analyst include but are not limited to the following:
* Recommend and plan for improvements, enhancements, and new applications to the Workday system. Determine solutions and opportunities to meet emerging ES/business priorities and requirements. Centralise resource for testing all agreed upon configuration changes.
* Assist in testing configuration, and implementation of new projects, enhancements, and interfaces
* Coordinate and complete global E2E UAT for Workday updates to ensure security access, business processes, and mass loads (EIBs) are functioning as expected
* Maintain documentation for new business processes, including updating existing documentation based on enhancement made to existing processes and tools
* Perform root cause analysis and resolve issues
* Serve as the in-house escalation point for all employee data Tier 2 issues
* Partner with internal customers to help drive adoption and enhance the value of Workday.
* Actively research for new enhancements and releases in Workday, and continually challenge decisions to deliver a Workday environment that is best aligned with the needs of a global company.
* Creates, maintains and supports a variety of standard and custom reports, queries and metrics to provide business insight into human capital data in line with reporting governance model
* Network multi-functionally within GOC - and beyond - finding opportunities to provide thought partnership for processes, procedures, and training that will shape the way the GOC operates now and in the future
* Lead multiple projects and mentor junior members of the employee data team
* Act as a point of contact for issues that arise in the absence of the team's manager

Requirements for Success

* 4 to 6 years progressive experience working on Workday
* Workday Pro Certified (preferred) and experience on mass data uploads (EIBs), data audits
* Experience in managing end to end annual compensation cycles and other programs
* Intermediate Excel experience working with large data sets using sophisticated formulas and functionality
* Innovation: Identifying areas of improvement and ensuring technology solutions are adopted both at process and operational level.
* Problem Solving: uses detailed logic to understand hidden problems and identify effective solutions without adding complexity
* Communication: Possess excellent presentation skills and confidence presenting to upper management
* Priority Setting: Ability to work well under pressure, handle various tasks in a fast-paced environment
* Customer Focus: Ability to work multi-functionally and handle multiple responsibilities with tight deadlines
* Detail Oriented: Focus on data accuracy and system integrity
* Demonstrable ability to lead and direct multidisciplinary teams to build impactful customer solutions


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