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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Role

We're hiring for multiple positions for our events experience technology platform at the Senior and Lead Designer levels. In this role, you’ll play a crucial role in defining a best-in-class experience for our industry-leading events.

You will shape meaningful, fun, immersive, and accessible experiences, for both digital and in-person touchpoints. You’ll ensure that the experiences come together to celebrate our brand and the potential of our product. You’ll collaborate with an innovative team of product managers, researchers, brand creatives, UX designers, and engineers, who are blazing new trails in the events space.

You will be part of the Website Platforms UX team, where we aspire to create experiences that people love – helping our users discover new capabilities, transform their business outcomes, grow their skills, connect with other trailblazers, engage in our industry-leading events, and more. We are driven by curiosity and experimentation, using data from user research and testing to craft scalable and effective solutions that are inclusive of all users.

Bring your skills and inspire your team by proposing innovative design solutions that address complex challenges and improve usability across the event experience.

Responsibilities

• Articulating design goals and outcomes with various stakeholders to build a shared vision.

• Fostering relationships with marketing, UX, accessibility, creative design, copywriting, product, and engineering teams.

• Collaborating closely with product owners, engineers, and user research teams to create a compelling web experience for event attendees.

• Weaving together experiences built on multiple platforms to tell a consistent brand story that unfolds across touchpoints.

• Designing exciting, innovative interactive experiences that inspire joy in and deeper understanding of our products and services

• Articulating an experience vision that delivers value in the nearterm while continuously evolving in the long term.

• Producing storyboards, user flows, and wireframes to communicate an event-specific design vision & strategy based on research findings.

• Creating inclusive designs for all users attending events and advocating for accessibility, encouraging product and engineering management to prioritize accessible features and bug

• Collaborating with event planners and venue teams to design physical spaces that enhance attendee experience and align with digital event experiences.

• Ensuring our platform tools enable internal teams to deliver content and experiences that are efficient, scalable and high quality.

• Ensuring seamless integration of digital and physical experiences, leveraging design principles to guide attendee navigation and engagement.

Experience / Skills

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field, specializing in events

• Proven UX/UI design experience with a robust portfolio showcasing web and/or mobile application design, emphasizing both digital and in-person event experiences

• 5+ years of UX design experience, successfully guiding websites and products from concept to market launch, including in-person event components

• Keen eye for modern, visually appealing, and intuitive interface design that enhances in-person event experiences

• Ability to effectively leverage and expand upon established brand assets and styles across digital and physical event environments

• Deep understanding of user-centered design methodologies and industry-standard processes, tailored for both digital and in-person contexts

• Commitment to continuous process improvement and optimization in dynamic, collaborative, and agile environments

• Capable of generating innovative design concepts under ambiguity and aggressive timelines, ensuring seamless integration of digital and in-person elements

• Self-motivated achiever with strong communication skills and active listening ability, adept at building relationships across core and cross-functional teams

• Utilizes analytics and user research to inform decisions and refine product iterations, enhancing both digital and in-person event experiences

• Skilled at distilling complex problems into clear, concise goals and solutions, advocating for holistic solutions within overall user flows

• Demonstrates leadership in inspiring teams and fostering trust, creating a multiplier effect in achieving design excellence

• Expert knowledge of design tools such as Figma, coupled with adaptability to emerging technologies and tools

• Experience in developing globally accessible websites, universally designed to cater to diverse languages and abilities

• Guided by a moral compass pointing towards ethics and equality, while also practicing radical candor when voicing concerns

Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.

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