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Salesforce IAM Software Engineering department is looking for an accomplished Systems Analyst with a track record of successful cross organizational collaboration, project management and implementation coordination in the IAM space. You will join the team that helps internal customers integrate their applications with the IAM tools: Identity Governance Administration (IGA), Single-sign-on (SSO), and Privilege Access Management (PAM).
Leading candidates will have a good understanding of the IAM space, have a technical background to get involved in architectural governance of the potential IAM-related integrations, possess great verbal and written communications skills and have experience running multiple parallel projects at the same time. The candidates should be ready to quickly adapt to work in a fast-paced team-driven environment. Ability to continuously learn and effectively communicate on the technical level would be the key proficiencies required for success at this job. Ability to collaborate across time zones and build solid working relationships with peers and other teams is crucial for this role. This is an opportunity to excel in a performance-driven, fast-paced, and competitive atmosphere, the chance to be surrounded by subject matter experts and leaders that inspire, motivate and innovate. Come join us!

Responsibilities:

* Understand user/business system requirements, work with internal customers to collect and refine technical information, participate in design and review meetings.
* Based on the established at Salesforce integration patterns:
* Help application teams design their access control models to better leverage IAM controls (SSO, PAM, IGA)
* Advise on the best integration options and help application team to design integrations and workflows around the IAM tools.
* Consult application vendors and application owners on the requirements of the application APIs to be able to properly integrate with the IAM tools
* Provide architectural oversight for the integration of the M&As into the standard IAM tools
* Collect requirements for application integration, track and coordinate data collection, deliver requirements to the implementation team
* Coordinate technical collaboration between the application and IAM teams
* Consult application teams on the IAM related aspects of the integration at the moment of the vendor selection, review IAM related responses to the RFP process
* Create customer enablement documentation and materials on as needed basis
* Stay current on new technologies and act as driver of innovation
* Having a can-do attitude, employ high level of personal commitment to each task and a drive to deliver
* Enable peers to be successful through knowledge sharing, coaching and positive influencing
* Mentor junior associates and explore new IAM technologies
* Partner with Governance and Risk management teams for continual review, enhancement, and execution of compliance requirements
* Participate as an advisor in the design and development of the front end components and user interfaces
* Coordinate and manage User Acceptance Testing
* Collect feedback from Stakeholders and work with the engineering Teams

Required Skills/Experience:
Work Experience:

* 4-5 years of experience with IAM technologies
* 2-3 years coordinating projects across different teams implementing IAM integrations in a Business Analyst, Product Manager, Project Manager or a similar role
* Strong analytical and problem-solving skills
* Excellent written and verbal communication skills with outstanding attention to detail and ability to communicate at all levels
* Must have a positive can-do attitude and be a proactive problem-solver

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