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Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Salesforce Automation UX team seeks to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, or a developer’s app more feature rich – all through the power of automation. With Salesforce Flow, our customers build scalable processes that empower people to take action faster—driving efficiency and cost savings. In this team, you'll be surrounded with hard-working designers delivering impactful experiences to millions of end users around the world.

This is an opportunity to influence the experience of Salesforce Flow. Working within cross-disciplinary teams, you'll help craft the automation strategy in line with clear goals and rationales. This is a role requiring expert visualization skills, thought leadership, empathy, and the ability to work successfully with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, using a variety of tools including storyboards, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.

The ideal candidate for this role is thoughtful, curious, and open to new ways of doing things. You set an example by advocating for end users, using research insights, and encourage your partners to do the same. If you want to use your UX skills to build outstanding experiences and transform the way business gets done, we would love for you to join us!

Experience / Skills Required

• Experience designing and delivering products in cross-functional teams from start to finish.
• Expertise in user-centered design methods.
• Ability to explore ideas and build consensus through varying levels of ambiguity.
• Strong communication and active listening skills.
• Skills in industry-leading design tools, such as Figma.
• A related technical degree required.

Bonus:

• Experience making strategic decisions based on analytics and user research.
• Expertise in designing accessible user experiences.
• Can further usage of a design system, not just single-purpose apps.
• Experience with, or professional interest in, next-generation experiences involving generative and predictive AI.
• Experience with CRM or enterprise software.

Responsibilities

• Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key partners
• Work collectively with product owners, engineers, and design research to build a vision for your product area
• Own multiple features, interfaces, and experiences
• Create designs that follow and extend the existing style guide while promoting and educating others on new interface guidelines and design patterns
• Produce independently as well as in a team
• Mentor other designers
• Approach challenges with a solution mentality
• Creates inclusive designs for all users
• Advocates for accessibility, encouraging management to prioritize accessible features and bug fixes

Please submit a résumé with links and password to your portfolio. Submissions without portfolios or work samples will not be considered.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $223,000 to $323,400.

For Washington-based roles, the base salary hiring range for this position is $204,400 to $296,400.

For California-based roles, the base salary hiring range for this position is $223,000 to $323,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.