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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The ideal candidate would be a DevOps Engineer with a strong database background and public cloud background (eg AWS, GCP) to work with a team that is responsible for the architecture, design, developing and testing the next generation of RDBMS. You will need familiarity with database internals, distributed systems, high availability, replication, scalability and performance. You will be participating in Database Reliability responsibility for Salesforce databases infrastructure. You must have exceptional verbal and written communication skills. Key to this position will be a beginner's mindset, Can Do Attitude, a focus on technology excellence and Reliability software development in a secure, high-performance, highly available (99.99%) and fully resilient infrastructure.

The CRM Database Sustaining Engineering team is a fast-paced, dynamic, global team delivering and supporting databases & its cloud infrastructure to meet the substantial growth needs of the business. In this role, you will collaborate with other Application, Systems, Network, Database, Storage and other infrastructure Engineering teams in delivering innovative solutions in an agile, dynamic environment. You will be part of the Global Team and engage in 24*7 support responsibility within Europe. Being part of a global team, you will need to occasionally be flexible in your working hours to be in sync globally. You will also be investing yourself into Salesforce cloud database running on cutting edge cloud technology & responsible for its reliability.

Job Requirements

• Bachelors in Computer Science or Engineering, or equivalent experience.
• A minimum of 8+ years of experience as a Database Engineer, or similar role is required.
• Proficiency in SQL coding and at least one procedural language, such as Python, Go, or Java, along with a solid understanding of C. A minimum of 4 years of development experience is highly preferred.
• Expertise in Database and SQL performance tuning in one of the relational database.
• Knowledge and hands on experience with Postgres database is a plus
• Broad and deep knowledge of at least 2 relational databases, including Oracle, PostgreSQL & MySQL.
• A cloud certification (such as AWS / GCP cloud certification) is critical and highly desirable.
• Experience with related cloud technologies: Docker, Spinnaker, Terraform, Helm, Jenkins, GIT, etc. Exposure to zookeeper fundamentals & Kubernetes is highly desirable.
• Excellent problem-solving skills and Experienced with Production Incident Management / Root Cause analysis.
• Experience with mission critical distributed systems service, including supporting Database Production Infrastructure with 24x7x365 support responsibilities.
• Exposure to a fast pace environment with a large scale cloud infrastructure setup.
• Excellent speaking-listening-writing skills, attention to detail, proactive self-starter.

PREFERRED QUALIFICATIONS

• Experience with DevOps (CI/CD, Docker, Kubernetes, EKS, GKE, deployment to AWS).
• Exposure to Apache Zookeeper/Bookkeeper is a plus.
• Knowledge of metrics & monitoring (e.g., Grafana, Splunk, Argus, etc.)
• Experience in Infrastructure as Code / Automation is a plus.
• Working knowledge of all software development life cycle phases, from initial requirements to operational support.
• Ability to deliver initiatives & Innovation from conception through completion.

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