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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Note: By applying to the Senior/Lead/Principal Backend Engineer- AI/ML posting, recruiters and hiring managers across the organization hiring Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

We are looking for a highly skilled, entrepreneurial engineer to join our team and shape the future of Agentforce! If you're excited about working on cutting-edge technology that harnesses AI to solve real-world business problems at scale, this role could be for you!

Role Overview
In this role, you'll be responsible for designing and developing systems that use LLMs to create powerful AI-driven agents. These agents will automate business processes, streamline decision-making, and enable companies to operate more efficiently. You'll have the freedom to experiment with both existing AI models and new approaches, with a focus on fast iteration, scalability, and practical, impactful solutions.

Key Responsibilities:
Develop and implement AI-based solutions: Leverage LLMs and other technologies to create next-gen automation tools that solve business challenges.
Design scalable systems: Architect solutions that not only work for immediate needs but can also scale effectively for future growth.
Quickly prototype and iterate: Build and test rapid prototypes to validate ideas and refine solutions before scaling up.
Collaborate with cross-functional teams: Work with product managers, data scientists, Salesforce Research and other engineers to build practical, user-focused solutions.
Balance innovation and pragmatism: Know when to build new models and when to optimize with smart prompts or use existing tools.

What We're Looking For:
Entrepreneurial Mindset: You love solving problems, taking ownership, and seeing ideas come to life.
Strong Systems Developer: You're skilled at architecting and implementing complex, distributed systems.
Opinionated yet collaborative: You bring strong ideas and technical opinions but work well in a team, listening to others and adjusting when needed.
Practical Problem Solver: You understand when to use a simple prompt to achieve a goal versus when to build something custom.
Fast Executor with Long-Term Vision: You can move quickly to deliver solutions but think ahead to ensure scalability, performance, and maintainability.

Required Skills:

• Strong experience in backend development (e.g., Java, Python, Go, or similar).

• Experience with prompt engineering

• Knowledge of AI/ML frameworks and experience working with large language models (e.g., OpenAI, Anthropic, Gemini, etc. )

• Experience with cloud infrastructure (e.g., AWS, GCP) and scalable system architecture.

• Proficiency in data processing and working with APIs.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Bonus Points:

• Experience in building or scaling AI-powered platforms or agent-based systems.

• Knowledge of AI/ML frameworks such as LangGraph

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.