We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description
The Data Cloud specialist team is an innovative group of architects and specialists at the heart of Salesforce’s newest innovation - Customer Data Cloud. They are a startup within a massive organization focused on next-generation of technology at Salesforce. This talented team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Analytics. This team is at the center of our GTM strategy connecting the dots between Data Cloud Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for Data Cloud. The specialists world is a dynamic, ever-changing environment where expertise in design, and technology is leveraged every day to drive innovation.

Role Overview:
As the Director, Technical Architects - Data Cloud, you will be responsible for leading and empowering a team of highly skilled Data Cloud Technical Architects and partnering with Data Cloud sales specialists. This role reports into the Senior Director, Data Cloud GTM and will lead the technical sales motion, unlocking customer success on Data Cloud across various industry verticals. Here is a glimpse of your responsibilities:

Key Responsibilities:

Lead, mentor, and inspire a team of Data Cloud Technical Architects.
Align team objectives with the product strategies and organizational goals set by the Senior Director and EVP of Salesforce Data Cloud & Agentforce.
Foster strong collaborations with GTM stakeholders, including Account Executives, Solutions Engineers, Product Marketing, and Product Management.
Leverage your technical expertise to provide subject matter support during the sales process.
Develop repeatable GTM motions, inclusive of enablement content, technical documentation, demo environments, and best practices.
Work closely with Product Marketing and Product Management to design solution architectures and technical solutions that meet customers requirements and success criteria.
Play a crucial role in shaping the Product Roadmap by sharing customer feedback and innovative ideas.
Maintain a deep understanding of Data, Cloud Data Warehouses, Integrations, Analytics & BI, CRM, and AI Agents.
Effectively communicate our solution architectures and tradeoffs to potential clients.
Stay informed about data & AI technology trends and their implications for our clients' businesses.

Qualifications:

7+ years of experience in solutions engineering, solutions architecture, or technical consulting, preferably in B2B SaaS sales.
Strong verbal and presentation skills, with the ability to communicate effectively to clients and prospective clients at all organizational levels.
Proficiency in Data, Marketing, Advertising, and Customer Relationship Management concepts.
Proven experience with data management, business intelligence analytics, data science, and marketing.
Familiarity with technology trends impacting clients' businesses.
Bachelor's degree in Computer Science, Software Engineering, Information Technology, MIS, or equivalent work experience.
Experience with Salesforce Data Cloud and Salesforce CRM technology (e.g., Sales Cloud, Service Cloud, Industry Clouds).
Proficiency in programming languages such as Javascript, Python, SQL, or Salesforce App Development.
Broad experience in large-scale database and data warehousing technology, ETL processes, analytics, cloud technologies, Data Engineering, Data Science.
Hands-on experience in AI/ML solutions like Sagemaker, Vertex, Databricks, Snowflake, with a strong understanding of Generative AI.
Proficiency in designing data solutions on cloud platforms like AWS, Azure, or Google Cloud Platform.
Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc.
Proven ability to analyze complex business problems, generate innovative ideas, identify opportunities, and recommend actionable solutions.

Key Qualities:

Passion: Passionate about customer success.
Lifelong Learner:Continuously seeks knowledge and shares it with others.
Leadership: Self-aware, strategic thinker, skilled at building relationships, and managing personnel.
Communication: Communicates with clarity, brevity, and purpose; influences and engages at all levels.
Storytelling: Effectively facilitates and presents, defends points of view, and keeps audiences engaged.
Team Player: Proficient at collaboration and working with team members.
Urgency: Moves quickly to drive business value and results.
Ohana: Embodies a culture of teamwork and collaboration.
Trust: Demonstrates integrity, transparency, and reliability.
Adaptability: Excels in high levels of uncertainty and change.
Community Champion: Actively contributes to the knowledge and resource base within the organization.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $226,520 to $302,960.

For Colorado-based roles, the base salary hiring range for this position is $205,940 to $275,450.

For Washington-based roles, the base salary hiring range for this position is $226,520 to $302,960.

For Washington D.C based roles, the base salary hiring range for this position is $226,520 to $302,960.For California-based roles, the base salary hiring range for this position is $226,520 to $302,960.

For Illinois based roles, the base salary hiring range for this position is $226,520 to $302,960.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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