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Senior Product Owner - Servicenow Security



Newtown Square, PA, USA
Posted on Wednesday, March 13, 2024

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

The SAP Global Security (SGS) group seeks a high-energy, motivated individual who combines solid technical credentials with a high degree of business acumen for the position of Cyber Security Design Sr Specialist.

In this role you will work on the transformation of our internal Security Ticketing ecosystem. You will develop solutions that will enable capabilities of tasks for the Global Security Organization. You will be responsible for delivering a solution that is easily consumable by internal security teams, as well as, across the company globally. You will also be responsible for leading the implementation and instilling modern software engineering and deployment techniques.


  • Lead the creation and execution of strategy for tooling with GSO (ServiceNow)
  • Defining roadmap and product capabilities to fill gaps and build tool adoption
  • Liaison between development team and stakeholders for engineering and end user enablement
  • Translate product features into well-defined requirements in appropriate Epic -> Feature -> User Story format
  • Continuous refinement and management of work across stakeholders and leadership

Required Skills:

  • Bachelor’s degree
  • 7+ years’ experience in Product Ownership/Project Management
  • Experience with Project Management Platforms (e.g. Jira, Rally)
  • Experience with Agile / SCRUM development methodologies
  • Working familiarity with ServiceNow (Security Operations Module & SIR Ticketing)
  • Experience with development teams and project requirements
  • Strong problem solving and analytical skills
  • Good personal communication skills are vital

Preferred Skills:

  • Bachelor’s degree preferred
  • Experience with Product Ownership/Project Management
  • Experience working in an Agile software development teams
  • Ability to work independently where needed, and ability to take direction where needed

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 117300 - 199300(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 389807 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Nearest Major Market: Philadelphia

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