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User Assistance Developer: SAP UX Engineering



Software Engineering, Design
Brno, Czechia
Posted on Thursday, June 13, 2024

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.


The UX Engineering family is expanding! We are opening a brand-new team in Brno! We are seeking a skilled and motivated User Assistance Developer with interest in User Experience topics and related technologies to join the SAP UX Engineering team.

The new product home page for SAP S/4HANA Cloud, SAP Fiori elements, SAP Fiori tools, and the integration of our ERP cloud with Microsoft Teams are just a few of our innovative and modern products that we deliver to thousands of customers who are using SAP S/4HANA, public and private edition. Being part of the UX Engineering team, you will have the opportunity to:

  • work with our global teams (Bangalore, Paris, Dublin, Berlin, Walldorf, Palo Alto) and help to enhance the Intelligent ERP at SAP.
  • learn and appreciate modern UX design, development and how that’s brought to life with cutting edge technology.
  • learn how to work with stakeholders across the globe.
  • be part of a fast-paced team, there is never a dull moment.

The Role:

As a User Assistance Developer, you will be supporting the creation of intuitive and user-friendly documentation, tutorials, and help content for our applications. Your primary focus will be on ensuring that our end users have access to clear and comprehensive guidance to maximize their experience with our software.

  • You will be collaborating with our cross-functional teams, including developers, designers, and product managers, to understand the functionality and features of our applications.
  • Design and develop user assistance content, including user guides, tutorials, and help documentation, to support end users in effectively using our software.
  • Ensuring that user assistance content is accurate, up-to-date, and aligned with the latest software updates and enhancements.

Role Requirements:

You have excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely. In addition, you have a strong attention to detail, and enjoy working in a global and cross-functional team. Knowledge of SAP technologies such as SAP Fiori elements and SAPUI5 are beneficial. You have at least 3 years of professional experience in User assistance.

#SAPFioriElements #SAPFiori3 #SAPUI5 #UserAssistance

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397564 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment: ERP, User Experience, Cloud, SAP, Developer, Technology