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Manager - SAP Business AI Customer Services

SAP

SAP

Software Engineering, Customer Service, Data Science
Bengaluru, Karnataka, India
Posted on Tuesday, June 18, 2024

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

What you will do
The Manager for SAP Business AI Customer Services is a member of SAP's central AI Unit. In this role, you will collaborate with our customers to effectively implement SAP Business AI solutions, leveraging cutting-edge machine learning technology to enhance their business performance. Working closely with product management, marketing, and development teams, you will be instrumental in delivering high-value propositions that incorporate machine learning technology into our customers' day-to-day operations. Additionally, you will serve as a key representative for SAP Business AI at various internal and external events, showcasing the tangible benefits of our solutions.

As a (Senior) Development Manager, you will guide and lead both customers and internal teams in the development of cutting-edge machine learning solutions. This role demands the adeptness to collaborate and communicate with a diverse, international team in an agile and effective manner. In addition to your expertise in both technical and managerial aspects, you should also possess a deep understanding of the sales cycle and be proactive in driving the success of your team.

As a Machine Learning thought leader, you are passionate about learning and stays updated with the latest developments in the field. As the leader, you will be responsible for driving successful projects in the realm of Machine Learning technology.

What you will bring
* 15+ years relevant work experience
* Good Overview of Machine Learning Trends and Technology
* Proven Record of successful customer projects and interaction
* Ability to work with sales and accounts team on GTM strategy
* Experience in implementation of Machine Learning solutions and platforms
* Knowledge and experience in Machine Learning Technologies such as Generative AI and Programming Frameworks, like TensorFlow or scikit
* Programming Skills and Understanding, like ABAP, Java, Python, JavaScript, NodeJS, Jupyter Notebook, ABAP
* Database Knowledge
* Web and Cloud Computing Knowledge
* SAP technology and SAP system integration technology is preferred
* Fluency in English (written and spoken language)
* Degree in Mathematics, Physics, Computer Science, Data Science

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 394375 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.


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