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IT Technology Services Manager-Automation Reliability Engineering & DevOps Team - ECS Productization



Software Engineering, IT
Bengaluru, Karnataka, India
Posted on Sunday, June 23, 2024

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

As the Manager (f/m/d) of the Automation Reliability Engineering & DevOps team, you will lead a team within the SAP Enterprise Cloud Services Productization organization, dedicated on the implementation and execution of a structured approach of increasing the automation reliability and establishing DevOps methodology.

In this leadership role, you will be responsible for setting goals, managing the team's operations, as well as guiding and developing the team and its individuals. We are looking for an exceptionally talented and highly motivated colleague with an open mindset and elevated empathy.

What you’ll do

Lead, guide, and develop a team of engineers to work as a high-performing team

Align strategic direction and objectives, and set the goals for the team

Manage relationships between different stakeholder groups (internal and external)
Effective resource planning to meet the demands and needs of our customers

Build out an automation development and DevOps team

Manage cross-functional projects

What you bring

Around 10 years of experience in IT industry

Leadership skills focusing on people development, team culture, managing performance, and collaboration

Proven track record of project and program management

Experience in automation development (e.g. Ansible)

Sound understanding of one or all the disciplines (DevOps, Reliability Engineering, Chaos Engineering) is a must

Exceptional communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders

Expertise on SAP technologies and hyperscalers (AWS, Azure, GCP)
Good understanding of operational aspects of SAP solutions in a cloud environment

Strong customer focus

Tech you bring


Lifecycle Management Automation Development

Reliability Engineering

Chaos Engineering

SAP Basis

Cloud Infrastructure (AWS, Azure, GCP)

Meet your team

SAP Enterprise Cloud Services enables our customers to focus on driving innovation for the future with a focus on flexibility and simplification. We provide customers with a scalable and adaptable operating model, secure and resilient best-in-class technology, and IT governance to ensure production availability across the application and infrastructure landscape.


Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 396539 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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