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Senior UX Design Specialist - Business Network



Ho Chi Minh City, Vietnam
Posted on Monday, July 1, 2024

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About SAP Labs Network and SAP Labs Vietnam
SAP Labs Network is the global R&D setup where over 55,000 engineers around the world create, operate and support the most innovative enterprise solutions for SAP’s customers worldwide. SAP Labs Vietnam aims to become one of the key locations within the SAP Labs Network to support the engineering growth for SAP.

What you'll do

Shape product direction:

  • Contribute to product or feature direction by suggesting features and enhancements to improve the overall experience
  • Own and drive the design problems from ideation to execution.
  • Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high impact areas.
  • Deeply understand the business goal and customer goals, balancing them to create impact

Deliver high quality designs showcasing excellence and craft:

  • Use quantitative data and qualitative feedback to inform the design decisions iteratively
  • Create user scenarios, user journey, wireframes, UI designs and prototypes throughout the full cycle of the product development
  • Collaborate closely with designers on the team to gather feedback, define features and contribute to the overall direction of your product area
  • Collaborate with central design system team and other designers to identify opportunities for standardization and incorporate recommendations for components.
  • Evangelize and drive product standards.

Be a strong partner:

  • Partner with cross-functional teams and disciplines to gain a deep understanding of the problem space, explore strategic opportunities, and solve complex problems.
  • Provide feedback to leadership about performance and opportunities.
  • Provide feedback, mentoring and guidance to team members.
  • Help identify and shape solutions for internal, external roadblocks.

What you bring

The successful candidate will bring the following experience and attributes:

  • Comes from Cloud/SaaS and/or Digital enterprises, is used to working in high growth and fast-paced technology firms
  • Track record of design excellence and bringing high quality products to market (5-8 years of experience in product design or UX) with a strong portfolio showcasing product impact
  • Ability to think long- and short-term to meet the constraints of the product requests while iterating toward a future vision
  • Clear communication skill and ability to present your work to internal stakeholders at different design stages and support your decisions.
  • High curiosity. Comfortable in ambiguity and able to solve problems through building effective relationships across the organization. Ability to learn and change.
  • Degree or Masters in Human Computer Interaction, Design or equivalent
  • Experience developing products from 0-1, shipping marketplace and/or platform experiences

Preferred Qualifications:

  • Experience in global markets
  • Experience with small and medium businesses
  • Experience with enterprise SaaS and monetization

Meet your Team

SAP’s Business Network North Star vision is to become a modern, many to many network, connecting people, enterprises and business processes intelligently to foster collaboration and grow business sustainably. As the world’s largest business-to-business collaboration platform, SAP Business Network facilitates trillions of dollars in commerce annually across hundreds of millions of transactions, capturing a unified, end-to-end view of spend. Over the next few years, we are building a collaboration application platform for trading partners (buyers and sellers) which offers:

  • One common directory of robust trading partner data… from who you are and what you sell, to all your daily transactions to keep your business running.
  • A central place that adapts to you and your trading partner needs… find, be found, and transact seamlessly.
  • And the ability to connect and collaborate on any business process. The ones you have today and how your business will evolve.

How we will drive value through the network is to:

  • Improve efficiency… help trading partners seamlessly communicate and transact.
  • Grow outcomes… help trading partners grow their business by finding new customers or suppliers.
  • Increase resiliency… counter disruption by improving supply chain transparency and mitigating risk.

When we deliver on these value drivers, we expect to grow our customer base and double the revenue we generate by 2026. We are in the early phases of delivering on this vision and are in the process of a re-platform, a redesign and a mindset shift focused on user experience to make it a reality. To help us on this journey SAP Business Network is seeking a talented and visionary product designer to join our Design & UX team and design and deliver a best in class user experience.


Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397594 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.