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Senior DevOps Engineer



Software Engineering
San Pedro Garza García, Nuevo Leon, Mexico
Posted on Tuesday, July 2, 2024

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The System & Infrastructure DevOps team is part of the Platform & Services Department in the Global Cloud Infrastructure and Delivery organization. We are responsible for the system landscape operation across SAP’s global data centers, which are utilized by SAP’s cloud businesses like BTP. Our team works closely with other teams within the Global Cloud Services organization to deliver high quality and high availability including a 24x7 operation globally.

Your Future Role:

  • Act as crucial role in ensuring the smooth operation of our technology infrastructure while also supporting various business functions.
  • Collaborate with cross-functional teams to improve our development, deployment, and operational processes, as well as provide administrative support to the management team.
  • Manage and maintain our platform with Guest OS, Virtual machines, Containers and Services running on Converged Cloud, including deployment pipelines, monitoring systems, and production environments.
  • Help to architect, build, and operate the Central Infrastructure Services for Continuous Integration, Delivery and Continuous Testing including automation with Chef, Ansible or Terraform.
  • Troubleshoot and resolve platform and application-related issues.
  • Implement and maintain security measures to protect our systems and data.
  • Be part of an agile team running in Kanban mode, managing projects using Kanban methodology including Daily Stand-ups, Replenishment and Backlog Planning, Retrospectives and Reviews.
  • Assist with project documentation, including project plans, presentations, and status reports.
  • Work together and provide support to various global teams like network team, security team and other related stakeholders.
  • Developing and maintaining documentation in Confluence and SharePoint, including user guides, process flows and training materials.

Your Profile:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a DevOps Engineer, with a strong understanding of software development and deployment processes.
  • 5+ years of Linux system administration required. Suse knowledge is a plus.
  • Proficiency with scripting languages is a must (bash, python, go).
  • Experience with automation tools such as Chef and Ansible.
  • Experience with containerization technologies like Docker and orchestration tools like Kubernetes.
  • Proficiency in using project management tools like Jira and Excel, MS Project.
  • Strong understanding of Incident, Change and Service Management in an Enterprise Environment.
  • Strong understanding of ServiceNow platform, including ITSM.
  • ITIL Certificate highly desirable.
  • Experience with infrastructure-as-code tools such as Terraform, CloudFormation, Chef, Ansible.
  • Excellent organizational and communication skills, with the ability to prioritize and to work collaboratively with diverse teams.
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficient in using version control mechanisms like Git, Confluence.
  • Participate in On-Duty and On-Call setup.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397761 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.