We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

We adapt, innovate, and simplify to secure stability, speed, and scalability in line with business objectives. We leverage technologies from VMware and OpenStack, together with all required management tools/processes on top to run a highly scalable and secure IAAS platform and provide automation services to all lines of business across SAP

• Identify potential automation initiatives, by using business process analytics and intelligence, and working together closely with other teams at ECS
• Design, implement, and manage automation solutions using SAP Process Automation, SAP Fiori, the Microsoft Power Platform, Generative AI applications, such as large language models, and other tools
• Collaboratively design new features and work closely with our operations and business teams to build, integrate, test, and deploy your amazing innovations and solutions
• Build prototypes and conduct PoCs and feasibility studies into automation potential
• Learn about hyperscale environments such as AWS, GCP, Azure, and Alibaba Cloud and ensure products run reliably and optimally in these environments.
• Participate in demand prioritization and sprint planning,
• Create functional and technical design documents such as SDDs
• Brief 3rd party developer teams on build based on SDDs
• Create and maintain testing documentation,
• Execute deployment and performance testing
• Pro-actively monitor the execution of automated processes to identify and remediate exceptions, and update the related tools

What you'll bring

Bachelor’s degree in Computer Science or a related technical field.
Troubleshooting and support experience in system monitoring.
Able to work efficiently in emergency situations.
Ability to estimate, prioritize, and organize tasks effectively.
Highly flexible and able to change course quickly. Able to juggle multiple activities and priorities simultaneously.
Fluency both written and spoken in English,

Tech you bring

4+ years' experience in SAP HANA, Python, Java, SAP Fiori. Experience with Service Now is a plus.

Tech you'll learn

Signavio, SAP Build, Microsoft Power Platform

Meet your team

SAP Enterprise Cloud Services accelerates and simplifies our customers’ business transformation by running their SAP ERP value stack with a world-class level of availability, security & resilience on their preferred cloud infrastructure. This includes Hyperscalers, their own data center, and/or SAP data centers to transform our customers into cost-effective intelligent cloud enterprises.

The Customer Efficiency and Intelligent Automation team in the Global Customer Engagement unit at SAP Enterprise Cloud Services (ECS) focuses on delivering an efficient customer experience with focused automation for customer engagement processes. The team designs, builds, tests, implements and maintains automation solutions, engagement platforms and assets, and business applications to automate customer interactions and engagement processes through AI, Machine Learning, SAP Fiori and low-code/no-code Business Process Automation.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 407947 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.