We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Please upload your resume in English - only resume in English will be assessed.

This is a hybrid position (requiring 3 days a week in the office) and is open to applicants currently based in either Mexico, City or Monterrey, MX.

PURPOSE AND OBJECTIVES

Enterprise Cloud Services Delivery (ECS) is responsible for running customer landscapes around the globe in a 24x7 operations model. We operate a variety of important and business critical SAP systems and applications embedded in an international delivery approach. We are responsible to build and operate the external customer systems for ECS Delivery.

As part of the ECS Operations Team the Global Database Team is responsible for all databases. Beside project delivery and day to day administration we are part of strategic pilot projects for new technologies as reference for other customers.

For our Delivery Centers in Monterrey or Mexico City, we are looking for an IT Technology Consultant as Database Administrator with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment. Beside administration we are part of pilot projects for new technologies as reference for SAP customers.

Driving continuous improvement is our main focus to increase operation, availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential within the new ECS Delivery program.

Work Experience:

• Solid experience of work experience

• Experience in Operations Support in a Global Team

• SLA up keeping and Customer Satisfaction initiatives

Database Specific Required Skills:

• Experience in different database concepts preferably HANA or ASE

• SAP Product suit knowledge is an added plus

• Exposure to the automation tools /scripting or processes

• DB installations and upgrade, Planning, setup and implementation.

• Providing technical expertise and support in optimizing and tuning of Systems

• Organize / Structure day2day documentation

• Continuous support of SAP systems and problem solving.

• Development of concepts and tools to solve and prevent problems and to increase efficiency

• Working in international teams and driving global knowledge transfer and best practices

• DB performance optimization on detailed level

• Willingness to take on call duty/Weekend tasks.

• Willing to Work with additional and new databases is must like HANA, Sybase.

• DB Concept on Security, Backup and recovery strategies, performance tuning, System Copy, high availability and disaster recovery strategy, export-import , replication is must. Basis knowledge candidate is preferred.

General Required Skills:

• Strong communication skills.

• Strong academic degree in Business management.

• Good Automation skills and willing to improve tools in operations.

• PMP or ITIL certification is a consideration

• Understanding of, and experience with, server-client computing and relational databases.

• Good understanding of the organizations goals and objectives

• Good interpersonal, written, and oral communication skills

• Technical documentation skills / WIKI.

• Able to prioritize and execute tasks in a high-pressure environment.

• Experience working in a team-oriented, collaborative environment.

• Abilities to work on multiple projects, track and ensure progress to completion

• Good written and oral communication skills.

#SAPECSCareers #SAPMonterreyLabsCareers

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 409984 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.