We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About SAP Customer Experience

SAP CX helps businesses on every continent sell more goods, services, and digital content through every touch point, channel, and device. Join a team that promotes an empowered culture, allowing all employees the ability to contribute and make a difference.

At SAP CX you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.

We value people that do what it takes to deliver superior results to our customers.

We embrace innovative technology and new ideas.

About the Role

C/4HANA Cloud Operations (COPS) is a global team that manages multiple cloud platforms running state-of-the-art SAP solutions.

Our mission is to build customer trust by operating, optimizing, and maintaining a highly stable and secure cloud platform, shared services, and underlying infrastructure. We also establish standards, tools, and automation services to maximize the efficiency of the support and delivery teams for a seamless customer experience.

When you join us, you will work alongside an agile, dynamic group of talented and motivated individuals, and you will use and be exposed to a variety of world-class tools and technologies, including public cloud, Kubernetes, and Docker.

As a Senior DevOps Engineer, the focus of your daily work will be to engage in and improve the whole lifecycle of the Operation services. From inception and design, through deployment, operation and refinement.

You will support services before they go live and maintain services once they are live by measuring and monitoring availability, latency and overall system health. Automation of routine tasks, ensuring the reliability of these services just as incident response and postmortems will be part of your daily work.

Key Responsibilities

• Analyzing production errors to define and create tools that help mitigate problems in the system design stage and applying user-defined integrations, improving the user experience
• Identifies changes that are necessary to maintain optimal system performance while liaising with management to successfully target and deploy solutions
• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security
• Implement automation tools and frameworks (CI/CD pipelines)
• Develop and execute plans for monitoring of all systems and applications in the production environment to ensure optimum system performance and availability
• Develop and execute testing plans to ensure configuration changes, software upgrades, and patches are thoroughly tested and documented in the test environment before being implemented in production

Skills and Qualifications

General:

• Fluency in English
• Analytical, detail-oriented personality
• Ability to troubleshoot complex issues and work under pressure
• Positive, proactive, and customer-focused attitude
• Exceptional communication and collaboration skills

Minimum:

• Bachelor’s degree in a quantitative field, preferably Computer Science or a related discipline (or an equivalent combination of educational and work experience in a related field)
• 5 years years experience as a DevOps Engineer or equivalent software-engineering role
• 3 years experience with cloud technologies (Azure, Google Cloud, AWS, etc.)
• Experience with Kyverno, Velero, Helm / Helmfile and Kubernetes tools
• Experience with Terraform / Terragrunt and other IaaC tools
• Experience with Istio
• Experience working with various microservices within cloud-native applications
• Experience with AWS Lambdas
• Strong knowledge of Elastic Search (AWS Open Search) and practical application thereof
• Strong experience with Jenkins
• An expert in ArgoCD and/or CI/CD tools
• Experience with Python, Groovy, Bash scripting
• Experience with Git and strong working knowledge of SQL
• Possess a problem-solving attitude
• You are an expert in code deployment tools (Puppet, Ansible, and Chef)
• experience in network, server, and application-status monitoring
• work independently and as part of a team

Desired:

• Experience working with cross-functional teams distributed across multiple locations
• Cloud Architect certification (Azure, Google Cloud, AWS, etc)
• Experience with systems integration and architecture
• Experience with Monitoring tools (Dynatrace, Grafana, Prometheus)
• Cloud Architect certification (Azure, Google Cloud, AWS)
• Experience with Scrum and Agile methodologies
• Experience with Kafka or other event streaming platforms
• Experience with Druid or other IoT software
• Experience with Emissary
• Experience with disaster recovery process and tools
• Linux System Administrator certification

What You Get From Us

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible, and inclusive work environment – apply now.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413218 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.