Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1400 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and has recently welcomed new teams focusing on business applications. For its 24-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

What you'll do

As a DevOps Engineer overseeing NetApp Enterprise storage, Swift, and Ceph infrastructure, the responsibilities would include:

• Manage storage environments for various external and internal cloud solutions, ensuring they meet performance expectations.
• Maintain and update NetApp storage systems for optimal performance, capacity, and security.
• Configure, optimize, and provision Swift and Ceph storage infrastructures within enterprise environments.
• Troubleshoot and resolve performance or reliability issues across all storage systems.
• Drive continuous improvement of Ops services, focusing on process design, tool advancement, operational efficiency, reduced TCO, support quality, and customer satisfaction.
• Collaborate with other Cloud infra teams for efficient integration of storage systems with other infrastructures.
• Automate recurring storage administration tasks using DevOps practices.
• Develop and optimize Infrastructure as Code (IaC) processes, following best practices.
• Document system changes and updates; provide training to team members.
• Stay updated on industry trends to enhance the organization's storage systems.
• Provide on-call support for operational issues.

What you bring

The qualifications and attributes of the ideal candidate for this position include:

• Bachelor’s or Master’s degree, or equivalent education.
• Minimum 8 years of technical storage expertise in a customer-facing role.
• In-depth knowledge of storage concepts and architectures, particularly with NetApp Storage.
• Experience managing and operating Ceph or OpenStack Swift object storage solutions.
• Comprehensive understanding of IT processes and best practices for backup, recovery, NAS/SAN, and object technologies.
• Team-oriented with a focus on supporting enterprise SAN, NAS, and Object infrastructure through design, tiering, installation, configuration, and maintenance planning.
• Fast learner with the ability to work independently, strong interpersonal and organizational skills, motivation, and exceptional customer service, project management, and analytical abilities.
• Proficient in the DevOps framework and familiar with tools like GitHub, Jenkins, Ansible, Docker, Kubernetes, Jira, and Prometheus, as well as Agile methodologies.
• Experience operating and managing Kubernetes clusters to ensure high availability and health.
• Ability to use scripting languages such as Bash, Python, or GoLang for task automation and workflow improvement.
• Knowledge of Infrastructure as Code (IaC).

Meet the team

The PlusOne Data Management Engineering team, as part of SAP's Global Cloud Infrastructure and Delivery, is central to SAP’s cloud success. We provide infrastructure and operational support for global-scale cloud storage systems. Our team, the Global Cloud Storage Operations Engineering, is a global organization delivering a comprehensive variety of managed storage solutions designed to meet the varied needs of our cloud customers worldwide. To operate these highly scalable and secure cloud infrastructures around the clock, we leverage technologies primarily from leading storage vendors to support various cloud environments. The Global Cloud Storage Operations Engineering team collaborates with all cloud units, both internally and externally, providing technical storage solutions and expertise.

#SAPBulgariaLabsCareers

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 395485 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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