We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

What you'll do

Quality Management

• Ensure awareness for quality focus in projects and in organization to increase customer satisfaction.
• Plan, implement and live Quality culture in Projects and at organization level - Implement the defined processes, initiate process improvements, and drive continuous improvements.
• Perform process compliance audits, spot checks, and formulate reports to the level of compliance and/or implementation of QMS.
• Work with delivery team to keep project teams aligned with process expectations and to meet the specified quality goals of the project.
• Good analytical skills for collecting and studying the Quality & Process Metrics and report the findings to relevant stakeholders.
• Facilitate and moderate Root Cause Analysis (RCA) meetings, prepare RCA report and monitor effective and timely implementation of CAPA.
• Experience in Defining Process for Practices & Delivery teams will be an advantage.
• Support in implementing Knowledge Management (KM) strategies and solutions.
• Contribute to the continuous improvement of management system by proactively identifying potential areas of improvement and suggesting feasible solutions; and drive it across the organization.
• Understanding of Information Security practices aligned to ISO 27001 will be an added advantage.

Risk Management

• Good understanding of Risk Management Body of Knowledge and frameworks such as ISO 31000
• Proficient in qualitatively and quantitatively analyzing the risk profile of a bid proposal.
• Experience in independently and objectively managing Risk Reviews involving diverse set of stakeholders, including leadership.
• Manage records for the risk reviews.
• Provide trainings for enabling implementation of risk management framework in the organization.

What you bring

• At least 8-10 years working experience in Quality Assurance & Risk Management is required.
• Excellent understanding of quality, knowledge management and risk management processes
• Extensive experience on ISO, CMMI, Agile framework
• Extensive knowledge of driving continuous improvement programs in organization.
• Exposure to Project management skills
• Understanding of Information Security practices aligned to ISO 27001 will be an added advantage.
• Advanced knowledge of MS Office. Knowledge of Macros will be an added advantage.
• Good Reporting and presentation and analytics skills
• Excellent interpersonal, communication and Intercultural skills
• Self-motivated individual with a “can-do” attitude, ability to work under pressure with accuracy and commitment.

Meet your team

ASC Quality & Risk Management provides the governance required to maximize the efficiency and effectiveness of our delivery processes across all locations of Adoption Services center. This is an opportunity for the Quality Assurance Lead role, who is responsible for implementing, maintaining and executing the Quality Management System (QMS) framework and ensures the compliance to it. In addition, the Quality Assurance Lead identifies the quality improvement initiatives and works individually or jointly with various ASC stakeholders and delivery teams to support the Continuous Improvements, Knowledge Management & Risk Management areas.

#SAPInternalT2

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 378925 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment: Project Manager, Risk Management, ERP, QA, Quality Assurance, Technology, Finance, Quality