Company Description

Scalable Capital is a leading digital investment platform in Europe that makes investing easy and affordable for everyone. Clients of the Scalable Broker can trade 8,000 stocks, 2,500 ETFs, and 3,500 funds and other exchange traded products to build their portfolios, earn interest on their cash balance and take secured loans. People can also have their investments professionally managed via the digital wealth management service. More than one million clients already use the services.

Scalable Capital was founded in 2014 and is active in Germany, Austria, France, Italy, the Netherlands, Spain, and the UK. The investment firm, which is supervised by BaFin and the Bundesbank, has more than 20 billion euros on its platform. In addition to its business for private clients, the company operates B2B solutions. Its long-standing partners include ING, Barclays Bank in the UK, the robo-advisor Oskar, and the Santander Group in Spain. Scalable Capital employs more than 500 people at its offices in Munich, Berlin, and London. Together with the founding and management team around Erik Podzuweit and Florian Prucker, they strive to empower everyone to become an investor.

Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.

Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).

Job Description

• Develop, establish and ensure a dedicated, specialist management of our internal and external IT service providers (vendor management)
• Define control-relevant KPIs in the area of responsibility independently and ensure communication with internal and external IT service providers
• Ensure the monitoring of KPIs relevant to management and deriving preventive and countermeasures in the event of target failures as well as tracking over- and underperformance
• Act as the communication and escalation interface and carry out operational quality support for all IT services as well as develop and carry out performance dialogues with internal and external IT service providers.

Qualifications

• Completed studies in (business) informatics or economics with a focus on informatics or comparable training with relevant professional experience
• Experience in managing service providers, ideally also for complex IT services, e.g. in the cloud environment, incl. escalation management
• Extensive knowledge of project and process management tools and methods
• Professional experience in IT service management, IT provider management or comparable function with experience in dealing with IT outsourcing contracts
• Experience in managing projects related to key performance indicators and processes, from analysis to realization or implementation
• Strategic, structured way of working as well as negotiating skills and a high degree of assertiveness
• IT affinity with strong consulting and problem-solving skills as well as analytical and business understanding
• Good knowledge of German and English, both written and spoken

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
• Enjoy an office in a great location in the middle of Munich or Berlin Mitte, a vibrant district surrounded by an exciting array of restaurants, cafés and convenient amenities
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• (International) relocation support
• Enjoy your free time with 30 paid vacation days and take the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 25% for the ‘Deutschland Jobticket’
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker