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IT Support Specialist (x/f/m) - 100% onsite

SellerX

SellerX

IT, Customer Service
Berlin, Germany
Posted on Oct 8, 2024

The Role

At SellerX we are growing our Technology team and now we are looking for a IT Suport Specialist (x/f/m) to join us. In this role you will enhance the IT infrastructure and user support for SellerX globally. Furthermore you ensure a wonderful and streamlined experience all team members using our devices and IT infrastructure. Sounds exciting? Apply today!

Your Responsibilities in Detail

  • Provide efficient IT support for users through our ticketing system.
  • Ensure all devices are set up properly, clean and shiny to create for each employer at SellerX a great onboarding experience.
  • Manage offboardings of employees, handling their IT setups and access.
  • Maintain and advance our IT infrastructure to ensure it meet our further growing demands.

Your Background

To join our team, you bring along

  • Hands on experience in IT support or systems administration with the focus on the 2nd level support.
  • Educational background in computer science.
  • Strong knowledge of Microsoft Azure, Active Directory, Office 365, Windows Servers, and macOS.
  • Good understanding of networking, including LAN/WAN, Wi-Fi, DNS, and DHCP.
  • An approachable people personality with excellent communication skills in English.
  • Dilgent and detail oriented work ethics (for onboardings no new laptop leaves your table with fingerprints on it😉).

Sounds exciting but you're not sure if you tick all the boxes? We are always happy to read your application and hear your story. Everyone's talent is unique!

About SellerX:

At SellerX, we embark on an ambitious journey to establish ourselves as the global leader in acquiring and operating a new generation of eCommerce businesses. As one of Europe's fastest-growing startups, we've secured $750M in funding from renowned VC and PE firms such as L Catterton, 83North, Cherry Ventures, Felix Capital, Sofina, Victory Park Capital, and BlackRock.

Since November 2020, our dynamic team has expanded to over 800 talented individuals, shaping our presence across 6 offices spanning Europe, APAC, and the US.

Our Distinctive Journey:

Founded by visionary serial entrepreneurs and Harvard Business School graduates, our leaders bring over 12 years of invaluable experience in eCommerce and private equity. Our senior management comprises distinguished professionals from Amazon, eCommerce, and investment sectors, each contributing to our collective success.

A Portfolio of Excellence:

We take pride in our diverse portfolio, boasting a panel of 80+ brands that showcase our commitment to excellence and innovation in the eCommerce space.

Evolving Beyond Boundaries:

As SellerX continues to evolve, we recognize the need to tell a compelling story that reflects our current standing in the industry. With a solid foundation and a team of dedicated individuals, we are charting new territories and redefining the eCommerce landscape.

Why Join SellerX:

We're not just building a company; we're crafting a legacy. Your role at SellerX is pivotal because we firmly believe that our company is only as exceptional as the team we assemble. Join us in shaping the future of eCommerce and be a part of a company that values innovation, collaboration, and continuous growth.

SellerX is an Equal Opportunity Employer. We value diversity and strive to create an inclusive workplace for everyone. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively encourage individuals from all backgrounds to apply.

We are dedicated to providing equal opportunities in recruitment, training, promotion, and compensation. SellerX is proud to foster a diverse and talented team, reflecting the global nature of our business. Join us in building a workplace where innovation and creativity thrive.