Systems Engineer / Customer management support
Siemens
Software Engineering, Customer Service
tres cantos, madrid, spain
Posted on Dec 17, 2024
Job Description
Job ID
446360
Company
SIEMENS MOBILITY, S.L.U.
Organization
Mobility
Job Family
Research & Development
Experience Level
Experienced Professional
Full Time / Part Time
Full-time
Contract Type
Permanent
Siemens Mobility is a separately managed company of Siemens. As a leader in transport solutions for more than 160 years, Siemens Mobility is constantly innovating its portfolio in its core areas of rolling stock, rail automation and electrification, turnkey systems, intelligent traffic systems as well as related services. With digitalization, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability.
Mobility Management, Turnkey Projects & Electrification, Mainline Transport, Urban Transport and Customer Services. They have the know-how to make road traffic flow more smoothly and quickly, make trains more environmentally friendly and efficient, make train schedules and freight shipments more reliable. We work with our customers to develop optimal solutions to help overcome their challenges.
We want to get onboard a Systems Engineer / Customer management support
It is a position in technical project leadership of mobility as a service, and customer management. We work hand-in-hand with our colleagues at Hacon, responsible for the Mobility as a Service segment, as well as other elements of our Software suite portfolio at Siemens Mobility.
You will work in an international Working environment
The responsibilities and functions associated with the position are as follows:
- Design together with the client the functional requirements of the integrations of new functionalities, or mobility providers, in MaaS platforms.
- Align development priorities for Mobility as a Service (MaaS) platforms, as part of the project execution team, together with customers, partners, and product development teams
- Be an active part of the monitoring of developments’ works, to ensure compliance with the delivery dates agreed with customers.
- Ensure the correct functioning of the features developed, before being delivered to our partners or clients.
- Generate the necessary documentation, related to the project's developments and technical deliverables.
- Proactively identify potential issues or errors, and assist in defining a testing plan to ensure compliance with customer requirements.
- Support the technical project manager in the region, Hacon's HQ Delivery Manager, and the Overall Project Manager for proper project management.
- Actively contribute to the improvement of portfolio products, establishing generic functional requirements based on the specific needs of project customers, identifying functionalities that add value to our MaaS products and thus improve our competitiveness in the market.
- Effectively communicate the status of the projects and manage expectations of our clients and partners.
What I need to qualify for the role:
- A degree in computer engineering, or training in project management with demonstrable experience in the field in different technologies.
- Experience in software functional testing or development, knowledge of Postman and working with APIs.
- Ability to understand complex products, technological solutions and functional problems.
- Ability to communicate effectively and assertively to different profiles, both technical and business, in English and Spanish.
- Experience in defining and collecting functional requirements achievable through software developments or solutions.
- Ability to be self-sufficient and work without supervision on complex projects.
Good to have:
- Good knowledge of Spring, microservices are desired.
- Good understanding of Linux and fair handling of development environments and handling of development environments and tools (IntelliJ or Eclipse, Maven, Git, GitLab CI/CD, JIRA, Confluence).
- Energy and passion for agile methodologies and continuous improvement, and desire to learn and share their knowledge.
If we all thought the same, we would never think of anything new! That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation. Flexibility is our main benefit. We combine remote and presence work because work-life balance and wellbeing are essential for our teams. We are convinced that stay at home allow us to focus on activities that need more time for concentration and being at the office enhance our creativity collaborating and learning from others.
Siemens aboga por la igualdad de oportunidades entre mujeres y hombres, así como en la Diversidad como fuente de creatividad e innovación. Contar con diferentes tipos de talento y de experiencias nos hace ser más competitivos y estar mejor preparados para responder con éxito a las demandas de la Sociedad. Por ello, valoramos a las candidatas y a los candidatos que reflejen la Diversidad que disfrutamos en nuestra Compañía y animamos la cobertura de puestos por mujeres y hombres en ocupaciones que se encuentren subrepresentadas.
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