Technical Writer / UX Writer (d/f/m)
Siemens
Marketing & Communications, IT, Design
Hanover, Germany
Posted on Dec 24, 2024
Job Description
Job ID
448695
Company
Hacon Ingenieurgesellschaft mbH
Organization
Mobility
Job Family
Internal Services
Experience Level
Experienced Professional
Full Time / Part Time
Full-time
Contract Type
Permanent
Welcome to Hacon, a leading IT company in the field of digital mobility solutions. We are a 100% subsidiary of Siemens Mobility. As an independently managed company, we are part of Siemens Mobility. Whenever you are traveling with public transportation in Europe, you have already encountered us and our work. In our headquarter in Hannover, Berlin, and other locations, we develop software with over 500 employees that helps transportation providers worldwide make travel as easy as possible for their passengers. We love the idea that our solutions help establish public transportation as a genuine and environmentally friendly alternative to owning a car.
Whether by train, bus, bicycle, or e-scooter: We make mobility easy. Our software solutions support transportation companies in ensuring that travelers have a comfortable and seamless journey – from trip planning to reservations, mobility apps, mobile ticketing, to comprehensive MaaS (Mobility as a Service) solutions and on-demand offerings. Your work has an immediate impact on millions of people and contributes to the creation of environmentally friendly, efficient, and connected mobility.
Join us and shape the future of mobility with us!
We are looking for a Technical Writer / UX Writer (d/f/m) to join our product team. In your role, you will be responsible for these topics:
Your Tasks
- Develop comprehensive documentation for internal and external use, including user guides, release notes, API documentation, and knowledge base articles, to support our products and empower users.
- Collaborate closely with designers, product managers and QA specialists to understand product requirements and user needs and create text content that fulfils those needs
- Collaborate with UX/UI designers to ensure that content and design are aligned and contribute to a cohesive user experience.
- Review and provide feedback on product designs and prototypes from a content perspective, ensuring consistency, clarity, and alignment with brand voice and tone.
- Continuously iterate and improve upon existing content and documentation based on user feedback, usability testing, and data analysis.
- Manage the localisation and translation of UX text content for international audiences
- Conduct research to stay updated on industry trends, best practices, and emerging technologies in UX writing, technical communication, and accessibility.
- In addition to your completed studies in journalism, technical writing, UX design, or a related field, you have practical experience as a UX writer, technical writer, content strategist, or in a similar role in a SaaS software company or digital product environment.
- You have strong writing, editing, and proofreading skills in English (German is an advantage), with a keen eye for detail and the ability to distill complex information into clear and concise content.
- You can understand complex technical concepts and explaining them in simple terms
- You have a deep understanding of UX principles and best practices, with a focus on usability, accessibility, and inclusive design.
- You are competent in using content management systems (CMS), version control systems (e.g., Git), and documentation tools (e.g., Confluence, Jira). Proficiency I using Figma is advantageous.
- You have excellent communication and collaboration skills, with the ability to effectively communicate complex concepts and ideas to diverse stakeholders.
- Experience working in an Agile development environment and familiarity with Agile methodologies (e.g., Scrum, Kanban) is a plus.
Benefits
At our location in Hanover we offer you, among other things:
- Family-friendly culture: Hybrid work, flexible working hours, 30 days of vacation, childcare subsidy and open-door policy.
- Stay mobile throughout the day: nationwide travel pass in Germany (Deutschland-Ticket) and bike leasing (Jobrad).
- Stay active and relaxed: Gym & access to medical massages.
- Upskilling and professional development: Internal knowledge sharing & Siemens My Learning World.
- Financial benefits: Siemens share matching program
- Healthy and delicious during the day: Bahlsen canteen & snack room.
- Celebrate and build teams together: Summer & christmas parties, team events like "Hacon on Tour" & "Hacon on Top."
- Office Location: Centrally located on Lister Meile with a rooftop terrace where you can enjoy BBQs
Interested? If you would like some more information about us before apllying, check our Homepage: https://www.hacon.de/en/
Would you like to find out more about our employee benefits? We'll give you the top reasons why you should work for us!
We look forward to receiving your complete application documents, including your salary expectations.
Hacon Ingenieurgesellschaft mbH attaches great importance to equal opportunities. We welcome applications from people with disabilities.
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