IT Support Specialist

As an IT Support Specialist at SIXT, you will play a critical role in supporting the stability and performance of the technology that powers our premium customer experience. Reporting to IT leadership and partnering closely with branch Operations teams, you will serve as the frontline technical expert ensuring seamless day-to-day rental activity across the region.

This role is ideal for hands-on IT professionals who thrive in fast-paced, operational environments and enjoy solving technical issues that directly impact business performance and customer satisfaction.

YOUR ROLE AT SIXT

You provide hands-on technical support to branch employees across the region, ensuring systems remain operational and downtime is minimized

You troubleshoot desktops, laptops, tablets, printers, scanners, and other operational peripherals with speed and accuracy

You install, configure, and deploy IT equipment in accordance with SIXT standards, security policies, and asset management guidelines

You support new branch openings by validating device setup, network connectivity, and overall IT readiness prior to launch

You document incidents, resolutions, and root causes accurately in ServiceNow or similar ticketing systems to maintain visibility and accountability

You collaborate with Operations, Facilities, and third-party vendors to resolve technical issues quickly and proactively identify recurring improvement opportunities

YOUR SKILLS MATTER

Education & Experience – You bring 2+ years of IT support, field service, or service desk experience, ideally within a multi-site or operational environment

Technical Knowledge – You have strong experience with Windows systems, Microsoft 365, hardware troubleshooting, and basic network connectivity concepts

Problem-Solving & Organization – You are structured in diagnosing issues, capable of managing multiple support requests simultaneously, and committed to maintaining high system reliability

Customer Service & Communication – You communicate clearly and professionally, maintaining a service-oriented mindset when supporting branch teams

Mobility & Authorization – You are based in Tulsa, OK, have a valid driver’s license, are authorized to work in the United States, and are available for regional travel as needed

Certifications (Preferred) – CompTIA A+, Network+, or similar certifications; multi-site support experience is a plus

WHAT WE OFFER

Comprehensive Benefits Package – Enjoy medical, dental, vision, life insurance, short- and long-term disability, and a 401(k)-retirement plan

Paid Time Off – Vacation, sick leave, and company holidays to support a healthy work-life balance

Career Growth Opportunities – Develop your technical expertise within a growing, national organization

Hybrid Work Environment – Field-based role with regional travel supporting branch operations

Employee Rental Discounts – Access exclusive rental rates for you and your family

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!