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Senior IT Outsourcing Manager (d/f/m) at Solaris

Solaris SE

Solaris SE

Berlin, Germany
Posted on Tuesday, April 16, 2024

Solaris is a tech company with a full German banking license. Our Banking-as-a-Service platform enables businesses to offer their own financial products. With our straightforward APIs, our partners can access and integrate a wide range of solutions such as digital banking, payments, cards, identification and lending services. As a market leader we are driven by bringing transformational change to the financial services industry.

We love what we do and we love our team. We are 700+ people from over 70 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth.

About your team

We are establishing our Group wide Procurement & Outsourcing Management department at Solaris.

The Team “Central Outsourcing Management” is responsible to ensure the,

  • Performance Input/Assessments from internal and external stakeholders are collected, summarized and escalated ( i.e. SLA reports, Outcome of Sample testing, control reports )
  • Control interaction with Third Parties are performed and escalated (i.e. Quarterly Review Meetings, Control Reports, Audit Finding Remediation)
  • Monthly Third Party Outsourcing Reporting & Approvals from Retained Organization are collected and escalated
  • Business is supported in regards to definition and implementation of outsourcing controls and SLAs

Your Role

  • Take ownership in regards to end to end setup and implementation of the service provider related control system with focus on IT and related regulation i.e. BAIT, ZAIT, MaRisk & reporting with Direct Reporting line to Head of Central Outsourcing Management
  • Facilitate internal interfaces & communication with Contract Owners, Information Security (InfoSec), Cyber Security, IT Asset Management & IT Procurement in regards to adequacy of control setup & -execution
  • Actively identify Third party Related IT control gaps and drive mitigation actions together with Contract Owner / Retained Organization and other related stakeholders
  • Take over the IT-Related monthly Performance Reporting to management together with contract owners / Retained Organization
  • Ensure escalations with external parties are performed by Contract Owner / Retained Organization and other internal stakeholders
  • Cooperate and integrate various stakeholders i.e. business, third party risk management, risk management, legal to ensure an integrated end to end setup and ongoing management of contract & outsourcing related legal topics
  • Conduct trainings with Retained Organizations for topics related to Outsourcing Management, Controlling and Reporting
  • Document and continuously improve processes

We'd love to see

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

  • Minimum 8 years experience in IT-, Risk-, Compliance-, Audit or Provider management
  • Strong understanding of ICT Risk management domain and Information Technologies (IT), as well as IT audit/compliance frameworks, methodologies and related processes.
  • Experience with cloud technologies i.e. IaaS, PaaS and SaaS and the related regulatory challenges
  • Knowledge and hands-on experience on SOC2, ISO 27001, PCI DSS, EBA Outsourcing Guideline, BAIT, ZAIT, ISO 27000, ISAE 3402, COSO, ITIL, DORA
  • Very strong English communication skills - German knowledge is a huge advantage
  • Very good stakeholder management skills esp. in regards to communication, presentation and analytical at different internal and external hierarchy levels
  • Experience in building, iterating and automating control, monitoring or assessment processes for outsourcings
  • Ability to work accurately and independently, grasp the bigger picture/common aim for the several stakeholders involved in the outsourcing & procurement management area
  • Not afraid to “get your hands dirty” and solve problems creatively, while being aware of regulatory compliance requirements


  • We have a "remote-friendly" working arrangement
  • Home office budget
  • Health and development budget
  • Transparent framework to support your career goals
  • Competitive salary

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.

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To all recruitment agencies: Solaris does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Solaris employees or any other venture in our ecosystem. Solaris is not responsible for any fees related to unsolicited resumes.