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Senior Project Manager Product Reliability

Sonova Group

Sonova Group

Product, Operations
Kitchener, ON, Canada
Posted on Thursday, June 20, 2024

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Kitchener (ON), Canada

Senior Project Manager Product Reliability

Sonova is a global leader in innovative hearing solutions: from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. We operate through four businesses – Hearing Instruments, Audiological Care, Consumer Hearing and Cochlear Implants – and the core brands Phonak, Unitron, AudioNova, Sennheiser (under license) and Advanced Bionics as well as recognized regional brands. At Sonova we create sense by bringing sound to life.

Sonova has more than 17,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team! Apply now for the following position: Senior Project Manager Product Reliability.

Overview: As the Senior Project Manager Product Reliability you will play a key role in executing Product Failure Analysis and Product Improvement projects, and in supporting new product development teams to ensure Design for Reliability. Contributing to our Product Reliability strategy, and Reporting to the Director Sustaining Engineering, this role is integral to achieving our must-win priority of delivering an optimum customer experience by enhancing product reliability.

What you’ll do:

  • Lead and manage the analysis of product field issues and product improvement projects according to Sonova’s processes
  • Use state of the art reliability tools and methods to identify failure modes, manage reliability risks and determine measures for optimization.
  • Perform data-driven reliability analysis of existing and future products based on test and field-return data to optimize reliability targets.
  • Collaborate with cross-functional teams to identify and address product reliability improvement opportunities already during the product development phase, using design for reliability tools and methods
  • Moderation of FMEA workshops and coordination of mitigation activities
  • Support development and continuous improvement of Reliability processes
  • Act as NC and CAPA owner according to the respective SOPs

What you bring to the team:

  • University degree in mechanical, electrical engineering or a related field of study
  • 5+ years of work experience with a combination of product improvement, project management, manufacturing of medical devices, and product quality/reliability
  • Experience in design for reliability methods, such as statistical analysis of failure data, reliability test planning (DoE), (D)FMEA, DRBFM, FTA.
  • Experience with different problem-solving methods
  • Collaborative, goal-oriented, transformation and continuous improvement mindset
  • Ability to work collaboratively across functions and in international teams
  • Fluency in English, both written and spoken
  • Proficiency in MS Office, SAP, and Fitting software; Sales Force experience is a plus

What makes us a great place to work for:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
  • Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

Take a look at how you can Create Sense with us!

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.