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Product Manager - Customer Profile (m/f/x)

Tipico Group

Tipico Group

Product, Customer Service
St Julian's, Malta
Posted on Tuesday, June 18, 2024

Company Description

We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fuelled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung, thriving through our values of Trust, Progress, and Passion. We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen.

Are you ready to turn up the power and bring the thrill of Spannung into your working life? Then show us your game face – because we’re looking for a Product Manager (m/f/x) to join the team!

Job Description

As a Product Manager working within the Customer Profile Tribe, you will be responsible for liaising with stakeholders, Tipico users, the business, developers, and other stakeholders to work on and shape part of the future of Tipico’s Customer Account platform. Tipico is currently in a rapid growth stage and we want to ensure that we have the competitive advantage to keep on operating as efficiently as possible and innovate whilst remaining compliant.

Your playing field:

  • Support the Product Lead in defining and executing the area product strategy to achieve business objectives
  • Define Product Requirement Documents for initiatives and guide the efforts of the Development Teams in an Agile working environment (i.e. daily scrums, sprint planning, sprint reviews and retrospectives)
  • Produce delivery plan of initiatives in close collaboration with development teams and evaluate the quality of on-going project efforts ensuring production proceeds according to schedule
  • Proactively analyse product domain KPIs, partner with the development team and stakeholders, and spearhead initiatives to enhance key metrics.
  • Responsible for story UAT and sign-off ensuring requirements and overall quality is met
  • Support Product Lead to conceive, document and drive the creation of new product features and improvements
  • Work with UXD Team for wireframes, mock-ups and specifications for new features.
  • Work closely with various departments (e.g. Commercial, Compliance, Customer Service, Bookmaking, etc.) to ensure their requirements are collected and prioritized alongside product requirements.
  • Conduct market and competitive research and keep up-to-date with emerging new online technologies, trends in the digital landscape and leading industry practices.


Which skills should you bring to the pitch:

  • Knowledge. University degree in Computer Science or related programs and experience working as (Technical) Product Manager with Scrum agile delivery methods for minimum of 2 years.
  • Technical Background. Experience with SOA architectures, OAuth and RESTful API design and development at least at a Product Management level, with the ability to understand and review the team’s implementation.
  • Language. English proficiency in both verbal and written.
  • Project Management. Proven ability to manage medium-scale projects and coordinate with multiple technical teams and product managers
  • Ability to Understand. Tech trends, to see how they impact your roadmap, and how they drive innovation. Technical challenges and make educated trade-offs with the team.
  • Great Attitude. We work as #oneteam at Tipico and always striving to achieve the best results, and therefore we are looking for someone who is a team player, self-driven, focused, and a great communicator.

Additional Information

This is how we score with you:

  • Established International Group. We have a solid foundation on which to grow.
  • Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
  • Relocation Support. To make your move to Malta as smooth as possible.
  • Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
  • On-site childcare. We’ve got a game plan to support you and your 3+ year old kids.
  • Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice.
  • Modern offices. Our very own Tipico tower provides an open plan space with the latest technology.
  • Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico is right for you? Apply now and join our winning team.

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!