Job Description

Primary Responsibilities:

• Manage the front desk and ticketing system, providing a high level of customer service.

• Welcome visitors and deliver an extraordinary guest experience to all employees in-office.

• Process incoming and outgoing packages and mail.

• Liaise with vendors and landlords as needed.

• Coordinate vendor management including assisting in procurement process and performance management.

• Manage event programs for the office.

• Maintain and coordinate cleanliness and safety of assigned building(s) and areas, kitchens, equipment, and plants.

• Maintain Workplace Experience master documents. spreadsheets, calendars, and floor plans.

• Lead internal communications on up-to-date building events, maintenance, safety, and other issues.

• Assist and coordinate all safety (regional: EH&S) matters relating to the workplace.

• Manage the food and beverage program.

• Assist Regional Workplace Experience Manager with office moves, projects and office.

• Perform other duties and special projects as requested.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.