About D&A – Context and Vision

Digital technology is transforming business, creating huge amounts of data. Our belief is that those companies that can truly harness data and deploy analytics at scale, will be those that succeed in the future.

Our vision is to elevate data and data use across Unilever, to transform Unilever into a Data-Intelligent enterprise, where every decision and action is powered by the best data and advanced analytics (AI) to deliver on our business goals. It’s about empowering our employees, helping them to make smarter and faster decisions and freeing up their capacity to focus on growth and the decisions that matter. Decisions about our categories, brands, channels, key markets, and our people.

We are helping to lead Unilever into the Future of Work, combining the best of human intelligence and machine through data-intelligent decision-making.

Who we are and what we do

We are a passionate team of over 350 data experts, data scientists, information experts, technical specialists, and business analysts. We operate as ‘One D&A’, made up of Global engagement and expertise teams, based in our key hubs including India, the UK, and US, and local UniOps in Market D&A teams, based in our key markets. Together, we combine the best of global for scale and efficiency, and local for intimacy and impact.

‘We are in the midst of a paradigm shift where the intelligence of machines will complement human ingenuity to do good, do better and smarter” – Sanjiv Mehta, Unilever President, South Asia

Our key objectives as D&A are to:

Set the Unilever data strategy and lay the foundations to maximise the value of our data.

Deliver the connected Data Platform to accelerate access to integrated and trusted data at scale across the company for analytics and decisions.

Embed core data and analytics capabilities, leading to automation, AI, and Big Data to boost Unilever’s decision intelligence.

Lead the Data and Analytics Culture to build a future-fit workforce that values and adopts data-intelligent decision-making across all levels.

We are also passionate about powering our growth with purpose, building a diverse and inclusive team and culture, for example through our #WomenInData program, and continuing to innovate in the use of data and AI to meet our sustainability goals.

Who You Are and What You'll Do

If you are excited about data and insights and passionate about consumer product offerings with an innovative mindset for improvement, then we think this role is for you. You need to be a skilled market analyst who has a proven understanding of the full lifecycle of a product, from conception to release. We’re looking for a confident assistant who can collaborate with cross-functional teams in the creation of products that improve customer experience and grow market share. You will support the Product Owner with the detailed specification and documentation as well as the planning of the product releases and the testing.

• Works with the Product Owner/Manager/Market stakeholders to define and document business and technical requirements (into required templates such as the BRD and into JIRA)

• Translates requirements into fully defined user stories, Help manage the product backlog and prioritise based on market priority and roadmap, ensures prompt upload to JIRA (or wherever these will be tracker) and ensures ongoing management as the project progresses

• Lead feasibility validation of new features and validation of new features with markets using artifacts like wireframes etc

• Works closely with third party development partner to ensure they are briefed on requirements and change requests as needed

• Owns management of the following artefacts: JIRA board for Helix product, Backlog of requirements & UAT tracker

• Lead technical and functional testing for Product releases

• Lead technical and functional clarifications during User Acceptance Testing (UAT) sessions, market onboarding and product support

• Maintain, update and manage product technical and functional documentation (Release notes, User guides etc)

• Drive product RAID actions to resolution and escalates key risks and issues up to product Owner and Manager on a timely basis to ensure effective resolution

• Works with teams across reporting lines

• Supports the team with key activities around: Data Source Mapping and Managing a data ingestion roadmap / working with the local D&A teams on this

• Supports with tactical value / benefits tracking once the product is live

• Supports in tracking key customer metrics e.g. turnover, CAGR and measuring impact of project on said metrics

• Liaises with Change Management initiatives to ensure product adoption and embedment in existing ways of working

• Works closely with the Product Assistants across other workstreams to ensure continual knowledge transfer and lessons learned

What You'll Need to Succeed

• Bachelor’s degree in related discipline with 3+ years' experience in product development

• Hands on experience with Data & Analytics ​

• Previous CPG / retailer facing experience, ideally with exposure to Category Management

• Exposure and good learning in Data Science At least 2 years of experience in leading cross functional teams

• Analytical and problem-solving skills

• Experience in working in cross functional teams

• Technical expertise to dissect data/analytics solutions and “know what good looks like”

• Knowledge of agile process and principles

• Knowledge of visualization tools like PBI, Webapp or other data blending tools