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IT Support Specialist



IT, Customer Service
Las Vegas, NV, USA
Posted on Saturday, January 13, 2024

Vay has developed an alternative approach to autonomous driving called teledriving (remote driving) - to solve transportation in metropolitan areas.

Vay is the first company that has driven a car on European public roads with no one inside. Vay is the leading teledriving company setting the global standard for remotely driven vehicles. Vay aims to launch a safe, affordable, and sustainable door-to-door mobility service in the US, Germany and beyond. With its first service, Vay plans to remotely deliver and return electric cars for its customers.

This is very ambitious. And we can’t do it alone. So we'd love to meet you!

The role:

We are looking for a part-time IT Administrator (25 hours per week) to join our growing IT and Security team. As an IT Administrator you will support and work with different teams, including engineers, legal, HR and also our security team.

The responsibilities:

  • Responsible for maintenance, configuration and reliable operation of computer systems and internal network servers
  • Install and configure software and hardware
  • Manage internal network services and technology tools
  • Set up accounts (familiar with Google and Atlassian products)
  • Automate internal IT processes
  • Be part of the helpdesk support efforts, making sure all problems related to desktop applications, services and equipment are resolved in a timely manner.
  • Maintain our internal wiki for IT documents and policies

The profile:

  • Proven experience as a System Administrator, Network Administrator or similar roles
  • Ability to script in a language (Python, Bash or Powershell)
  • Familiarity with Windows, Linux and macOS
  • Good communication skills
  • Problem solving attitude
  • Basic knowledge of networking software, hardware and protocols
  • Experience working with Active Directory
  • Familiar with VPN technologies and tools
  • Experience working in startups

Desirable experience:

  • Familiarity with network security concepts
  • Familiarity with AWS
  • Knowledge of virtualization technologies and Docker
  • Experience with MDM (Mobile Device Management) tools

Our values:

  • We pioneer change: At Vay, we’re doing work that has never been done before. This comes with challenges, frustrations and failures along the way. We embrace these challenges through perseverance and innovation, delivering creative solutions to overcome them.
  • We fuel collaboration: At Vay, we work as a team and strive for a common goal. We celebrate diversity and encourage different opinions. Our teams and partners communicate and collaborate openly. Together we build, improve, and grow.
  • We drive action: At Vay, everyone takes pride and commitment in their role for every task and every challenge. We are biassed towards action and get behind the steering wheel, even when there is none. We are empowered to take initiative and drive it to completion.
  • We build trust: At Vay, we consistently do the right thing, and follow through on our commitments to stakeholders, users and society. We understand their expectations and always respond in a way that feels human and respectful. We always put safety first and safety second.
  • We create magic: At Vay, we don’t just make things that work, we build products people love. We create unexpected and delightful moments for our riders. We design end-to-end experiences that leave a lasting expression.

Additional benefits:

  • You’ll be joining a highly committed, experienced, fun, and international team from over 30 countries. The team has previously worked at companies such as Tesla, Google, Waymo, Zoox, Byton, Argo, Amazon, Uber as well as Audi, BMW, and Daimler and has founded various companies before
  • You would be a part of solving transportation in metropolitan areas all over the world
  • We organise thoughtful & fun team events throughout the year
  • We provide healthy snacks, drinks, and coffee at our Downtown Las Vegas office

Vay is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Come join the future!