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IT Business Analyst



IT, Sales & Business Development, Education
Bucharest, Romania
Posted on Tuesday, July 9, 2024

IT Business Analyst

Aggregate function: Shared Services
Business Area: Technology _VOIS
Posting Country: Romania
Date Posted: 15 Jun 2024
Full Time / Part Time: Full Time
Contract Type: Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

As an IT Business Analyst you will be accountable for the end to end analysis activities required for the development and enhancement of Enterprise products and will play a pivotal role in the delivery of the high quality Enterprise products, that deliver the best customer experience and meet our client’s needs.

With these activities you will have a great impact on our business:

  • Perform a key role in the understanding of business requirements and enabling these to be delivered by our wider Technology teams.
  • Act as the liaison between Business units, the IT department and in some instances the IT vendors;
  • Work within Transformational projects/ programmes ensuring the Business and relevant Technology requirements are mapped-out and understood
  • Specifically assisting in Operational support requirements, tracing business logic for underlying technical solutions/ customer flows.
  • Maintain an awareness of opportunities provided by new technology and drive innovative thinking and solution design
  • Ensure agreed business objectives are enabled through proactive and diligent management of 3rd party activities, including delivering an excellent customer experience.
  • Build and maintain strong relationships with vendors to ensure alignment of product roadmaps with Vodafone’s technology roadmap and business strategy.
  • Provide Architectural governance, expertise and direction to the development initiatives within Vodafone Ireland by reviewing requirements at an early stage and assessing their Architectural significance, defining Technical Options and Architectural assessments.

With these skills you are a great candidate:

  • 5+ years’ experience in a similar role
  • 3rd Level qualification in IT or a related discipline
  • A thorough knowledge of Telecoms products and CRM Systems.
  • Have experience working on Amdocs BSS Platform and Amdocs Product Catalogue changes
  • Solid understanding of IT concepts and terminology.
  • Ability to operate in rapidly changing and dynamic environment
  • Excellent communication and interpersonal skills
  • Strong vendor management experience
  • Experience of Agile Methodologies an advantage, Product backlog management and Agile Delivery Planning
  • Ability to quickly gain comprehensive knowledge and understanding of the existing Vodafone applications

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.