Artificial Intelligence Technical Specialist
Vodafone
Artificial Intelligence Technical Specialist
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Role Purpose
Artificial intelligence evolution for the fixed network solutions fulfilment for PA customers
Key accountabilities and decision ownership
• Autonomy: Ability to work independently and make informed decisions.
• Problem Solving: Skill in effectively solving complex problems.
• Time Management: Excellent time management skills and ability to meet deadlines.
• Communication: Strong communication skills and ability to collaborate effectively with the team.
• Continuous Learning: Willingness to continuously learn and update technical skills.
Core competencies, knowledge and experience
• Programming Languages: Deep knowledge of PHP and Python.
• Database Management: Proficiency in data manipulation, including structured data tools (e.g., SQL) and unstructured data tools and platforms (e.g., Hadoop, Spark, NoSQL).
• Artificial Intelligence: Advanced skills in artificial intelligence, particularly in machine learning and generative AI. Knowledge of machine learning libraries (e.g., scikit-learn, TensorFlow, Pytorch, H20) and fundamental techniques (e.g., clustering, regression, time-series analysis).
• Frameworks and Libraries: Familiarity with major frameworks and libraries for PHP, Python, and AI.
• Experience: At least 5 years of experience in software development roles, preferably in AI-related contexts.
Must have technical / professional qualifications
• Deep knowledge of IP-networking (CISCO certifications or equivalents are preferred)
• Knowledge of IT process development (ITIL certification is preferred)
• NP procedures according to regulatory constraints (optional)
• Engineering degree or equivalent
• 3 years on Tech companies / software house
Key performance indicators
• Compliance with PA activation plans
• Compliance with SLA on customer activation and GNP for PA
• Technical NPS and delivery quality indicators for PA
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
