Product Owner (Marketplace)
Vodafone
Product Owner (Marketplace)
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
What you’ll do
Being part of an agile team, the Product Owner provides the vision and direction to the Scrum team throughout the development lifecycle. Managing stakeholders and market needs the Product Owner is responsible in aligning the team to deliver top notch features, market value and increase the customer satisfaction and other related KPIs of Marketplace. The Product Owner’s primary line of work will be extending Vodafone Business digital presence, to allow the evolution of an enhanced product portfolio, including IoT, ICT, Security, SDN and SaaS products by driving Marketplace development.
• Marketplace Management: Oversee the marketplace for business products, ensuring a seamless and engaging user experience. & Product Acquisition and In-Life Journey: Define and optimize the end-to-end customer journey from acquisition through in-life management.
• Campaign Management: Develop and execute strategic campaigns to drive the adoption and growth of business products.
• Group Digital Projects Oversight: Provide oversight for group digital projects affecting the country, ensuring alignment with local market needs and strategic goals.
• Stakeholder Collaboration: Work closely with stakeholders, including customers, business leaders, and technical teams, to gather requirements, prioritize features, and ensure product alignment with business objectives.
• Product Vision and Roadmap: Develop and communicate a clear product vision and roadmap, ensuring alignment with the company’s strategic goals and market demands.
• Create, prioritize, and manage the product backlog, ensuring clarity and feasibility of requirements while also collaborate with development teams during to define clear user stories and acceptance criteria, ensuring timely delivery of high-quality features within the sprint cycle
• Conduct market research and competitive analysis to identify opportunities and ensure the products remain competitive and relevant.
• Track and analyse product performance metrics, using insights to inform future development and improvements. Define product vision and strategy, road-map and growth opportunities according to stakeholders and market needs
• Develop journeys that are related with the web channel and identify synergies with squads (ie subscription mechanisms, Click 2 call forms, eligibility tools etc.)
• Approve the final release plan and accepts all deliverables against defined user stories and acceptance criteria
• Work closely with Product Managers, Solution Designers and Business analysts to create and maintain a product backlog according to business value or ROI
• Plan and prioritize product feature backlog, manage the backlog throughout iterations, plan and elaborate user stories and work with UI/UX designer to outline customer journeys
• Lead with the Agile Portfolio Manager to pick up and plan product release dates and set expectation for delivery of new functionalities
• Work with Business Analysts on the analysis of features and product backlog increments and mitigate impediments with Scrum master and impact successful team completion of Release/Sprint Goals
• Define and track Objective Key Results (OKRs) and KPIs as part of the quarterly business reviews (QBR) process.
Who you are
Core competencies, experience & knowledge:
• Master’s or Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field
• Two or more years of experience in developing a digital product.
• Experience working with internal and external business partners, driving and completing concurrent projects on time and within budget.
• Experience in digital product development lifecycle from insight to launch and aftermarket support.
• Understanding of fundamentals of software development processes and procedures, as well as supporting systems and architecture.
• Professional experience and knowledge of the Telecommunications industry strongly preferred.
• JIRA/Confluence, MS Project, or equivalent experience preferred.
Behaviours and Other competencies:
• Experience working with agile methodologies / in agile teams strongly preferred.
• Strong facilitation and organization skills.
• Excellent written and verbal. communications skills, with both technical and business audiences.
• Excellent analytical, technical, and problem solving skills, with high-levels of creativity.
• Excellent teamwork and collaboration skills
• Customer centricity.
• Strong time-management skills
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
• Remote work equipment to help you create a comfortable, ergonomic workspace at home
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Spirit of Vodafone Day: one day each quarter dedicated to your personal development
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Needless to say, we cater for your communication wherever you are
• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
• Special employee offers and discounts
#LI-Hybrid #Vodafonespirit #Togetherwecan
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
