Product Owner, Postpaid acquisition
Vodafone
Product Owner, Postpaid acquisition
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
What you’ll do
We are seeking a dynamic and strategic Product Owner to join our Postpaid Acquisition team.
The ideal candidate will be responsible for driving customer acquisition for postpaid subscriptions, including migrations from prepaid. This role involves managing the postpaid product portfolio and overseeing communication strategies across various sales channels.
Who you are
- Identify target customer segments to optimize product and communication efforts for revenue growth.
- Define strategies and initiatives to attract new postpaid customers to Vodafone.
- Develop a deep understanding of customer needs and motivations.
- Represent the customer voice within the squad and effectively communicate the vision to team members and key stakeholders.
- Manage the product roadmap, communication plans, and necessary capabilities to achieve financial and customer satisfaction goals.
- Create and prioritize a backlog of initiatives for each quarter, ensuring alignment with sprint goals.
- Continuously review and optimize launched initiatives to maximize their potential.
- Collaborate with the Commercial Lead to identify market opportunities and define commercial initiatives.
- Align with cross-functional departments to transform business plans into successful actions.
Qualifications:
- Minimum 5 years of experience in a marketing organization focused on customer segments (telecom experience is a plus).
- At least 2 years of experience in a Product Owner role.
- Strategic and conceptual thinking skills.
- Comfortable taking responsibility for delivering and performing commercial initiatives.
- Excellent communication and presentation skills.
- Financial acumen to track the impact of initiatives.
- Advanced proficiency in Excel and PowerPoint; familiarity with Jira or similar tools is a plus.
- Ability to express vision and initiatives in user stories based on a comprehensive understanding of customer needs.
Technical/Professional Certifications:
- Bachelor’s or Master’s degree in Economics/Technology or equivalent.
- Advanced use of Excel and PowerPoint; any additional conceptualization and presentation tools are a plus.
- Basic knowledge of Jira or similar tools.
What's in it for you
- Competitive pay, bonus & remuneration package
- Private Health & Medical Insurance
- Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad
- Career development and continuous learning, which includes AI platform and learning platforms like LinkedIn Learning.
- Spirit of Vodafone Day: one day each quarter dedicated to your personal development
- Needless to say, we cater for your communication wherever you are
- Special employee offers and discounts
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
