IT SME Account Manager

What you’ll do

The job holder will be the IT Sales Account Manager for Vodafone Business Managed Cloud, Network, Security, SaaS and & Internet-of-Things solutions. The role includes exploring prospect opportunities and establishing and maintaining business relationships with enterprise customers in order to achieve sales targets

• Develop new business opportunities with prospect customers by introducing Vodafone’s Business ICT and IoT solutions.
• Perform daily customer visits, interact with customer IT decision makers (CTO, CIO), analyse customer requirements to recommend relevant product and solutions to maximize value.
• Pitch solutions and customer references around the domains of managed network, managed security, managed infrastructure (on-prem, co-location, cloud), managed SaaS.
• Work alongside a wide ecosystem of people (sales, presales, support) to ensure customer requirements are delivered within agreed timeframes.
• Collaborate with telco account teams to identify and grow opportunities within the assigned territory.
• Clearly communicate account status and sales cycle progress in weekly and monthly updates.
• Build and maintain trustful and long-term relationships with customers and be the lead contact point for IT-related matters and their Digital Transformation agenda.

Who you are

• Excellent communication and interpersonal skills.
• Results oriented and attention to detail.
• Inspired for effective communication in technical and commercial terms and ability to explain the benefits of Cloud & ICT economics.
• Ability to understand the customer’s IT operation model and propose the benefits of moving to Vodafone’s cloud solutions
• Relevant minimum 5 years’ experience in IT sales in business and enterprise customers.
• Experience with XaaS (as a Service) business models and economics.
• Passion for continuous learning of new technologies and stay current with latest Cloud services & solutions.
• Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions.
• University degree or Diploma in IT or related field
• At least 4 years experience in a relevant field
• Excellent speaking and writing English skills

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.